cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Orodje
New Member

Send mail with options pauses workflow until response is selected preventing other items from being processed.

Hello everyone,

 

I've built a workflow to send reminders to vendors yet to deliver their PO. The workflow filters items with 'Delivery Status' equal to 'not delivered' and sends a mail with options to the vendor email providing options to select 'delivered' or 'not delivered'. After which another mail with options 'Correct' and 'Incorrect' is sent to the buyer within my company to confirm if the vendor has truly delivered on the PO or not. Then the workflow updates 'Delivery Status' with the vendor's response if 'Delivered' was the vendor's response and the buyer response is correct otherwise the field is left as 'Not Delivered' and the vendor keeps getting reminder emails. The issue I'm having is that the workflow pauses until the first item is fully processed i.e vendor selects response, buyer selects response and field is updated or not depending on these selections before processing other list items.

 

This introduces a delay because if the first vendor or buyer fails to respond on time or responds after 28 days, the flow may time-out and other vendors yet to deliver on their PO may not get a reminder email. 

 

 

I would appreciate any suggestions/solutions to this. Thanks

 

 

0 REPLIES 0

Helpful resources

Announcements
Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

New Ideas Forum MPA.jpg

A new place to submit your Ideas for Power Automate

Announcing a new way to share your feedback with the Power Automate Team.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

MPA Licensing.jpg

Ask your licensing questions at the Power Automate AMA!

Join Priya Kodukula and the licensing team, super users and MVPs to find answers to your questions on Power Automate licensing.

Users online (1,959)