Send mobile push notification to multiple recipients

[Mr_Mather]

** I originally posted this in reply to another post, but I'm not sure it has been read **

Hello

I'm trying to create a flow that triggers that on creation of an account record in D365, that then looks in some office 365 groups, collates the mobile phone numbers and send a push notification to them if they have the flow app installed on their phone.

The flow is as follows

However, I am failing on the final Send push notification where I am getting the following error.

{Th
  "error": {
    "code": "ApplicationNotFound",
    "message": "The application 'fd140aaf-4df4-11dd-bd17-0019b9312238' could not be found in the tenant '627fbf79-02bc-44e8-8343-54825928cd63'."
  }
}

I have tried multiple IDs for the application but nothing seems to work.

The question I have is, which specific application ID is the push notification requesting and how do I find the ID?

thanks in advance

Lee

[AlanPs1]

Hi Lee @Mr_Mather

It looks to me that you are using the Powerapps send push notification.

Please see below for the alternative that send Push notification to Flow App.

If you found as helpful please mark as thumbs up. 

If this is the solution, please mark as the solution.

Any other questions, just ask.

Thanks, Alan

[Mr_Mather]

Alan, @AlanPs1

Will that mobile notification send to mulitple people from the O365 group?

thanks

Lee

[AlanPs1]

Hi @Mr_Mather

Push notifications work when you have the app on the phone, not using the mobile number. If you are going to fetch mobile numbers from the users profiles you may have to use an SMS type connector/action.

On this one, I will look to recreate the Flow and feed back to you once I have a working example and go from there.

Thanks, Alan

[Mr_Mather]

@AlanPs1  Thanks for your time and effort on this, much appreciated.

What I'm after I think is quite simple, but is turning out to be difficult.

When I create a record in D365, I need to send a push notification to a group of users.

Thanks again

Lee

[AlanPs1]

Hi Lee @Mr_Mather

I am getting it to message me so I'm probaly at the juncture you're at so hopefully I can step it on.

So, I've recreated with sharepoint instead of CRM so far but I have a few questions.

Does it need to be a push notification, not an email?

Also, with the connector you are using, are you able to get that to push notification to your mobile only and in the Flow App for mobile?

Thanks, Alan

[AlanPs1]

Hi Lee @Mr_Mather

The below looks to be working for me and 2 other users when they have they have the PowerApps app installed on the mobile phone. No need for use of mobile number but UPN instead.

And the steps ...

If you found as helpful please mark as thumbs up.

If this is the solution, please mark as the solution.

Any other questions, just ask.

Thanks, Alan

[Mr_Mather]

Thanks I will try and feedback

[Mr_Mather]

@AlanPs1 Simialr error to where I started

{
  "error": {
    "code": "ApplicationNotFound",
    "message": "The application 'fd140aaf-4df4-11dd-bd17-0019b9312238' could not be found in the tenant '627fbf79-02bc-44e8-8343-54825928cd63'."
  }
}

The 627bf79 is my flow guid I think, the error for me is coming from the connection, I dont know the app id to conenct to.

ta

Lee

ta

Lee

[AlanPs1 · Accepted solution]

Ok, so when I set this up I configured powerapps for the first time on a test tenant.

I followed this to do so.

I set up and empty app in powerapps called "First App" and used my Guid (The PowerApps ID from details tab) as below from this link

Creating a connection

To connect your account, you will need the following information:

Target application (The URL or ID shown under app details tab)

What I suggest you do, is to add a new connection to an app that exists and try again. I have did just that and broke it, then fixed it and it works again.

when I did this to an existing app (empty app) with the correct name & GUID it is working.

Thanks, Alan 

[Mr_Mather]

@AlanPs1

Firstly Alan, thanks ever so much for the time and effort in helping with this.

I went to PowerApps, created a Blank App, put the details in and then created a record and the flow tested succesfully.

Im still waiting for the push notification to come through tho.

Thanks again for the help

Lee

[AlanPs1]

That's great news, I am getting push notifications instantly my end so you seem to be on the right track now as the Flow is running. Maybe check the app is able to send you notifications in phone settings.

If you found as helpful please mark as thumbs up to show thanks.

If this is the solution, please mark as the solution in order to assist the community.

Thanks, Alan

[divya735]

iam getting emails from previous steps in the form of 

{

"t-dimuch@microsoft.com": ""

},

{

"neils.bohr@microsoft.com": ""

},

{

"t-dimuch@microsoft.com": ""

},

{

"peter@microsoft.com": ""

}

]

how to proceed further to extract exact emails and send emails to them

---

@AlanPs1 wrote:

Hi Lee @Mr_Mather

I am getting it to message me so I'm probaly at the juncture you're at so hopefully I can step it on.

So, I've recreated with sharepoint instead of CRM so far but I have a few questions.

Does it need to be a push notification, not an email?

Also, with the connector you are using, are you able to get that to push notification to your mobile only and in the Flow App for mobile?

Thanks, Alan

---