cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
lee-martin
Post Prodigy
Post Prodigy

The specified object was not found in the store - when trying to send an email

I'm getting the following error when trying to send an email through PA

 

The specified object was not found in the store., The process failed to get the correct properties.
clientRequestId: c032f711-b19a-49e5-8e7b-1540ff7d51b8
serviceRequestId: 53ef2436-2edb-9e25-176f-bffa7a2277ab
 
I'm using "Send an email from a shared mailbox (V2)"
I've set the email to be sent via a service account.
 
It fails as per the above error message.  However it was working when originally using a personal account to send the emails from (not mine) - this is an update to that functionality  
 
I thought it might be because I created the flow/solution using my personal account in dev, then uploaded it still using my personal account into Test. I tried creating a new version of the flow using the Service Account account, but that didn't work.
 
 
Can anyone point me in the right direction?
 
Thanks
Lee
 
 
 
1 ACCEPTED SOLUTION

Accepted Solutions
lee-martin
Post Prodigy
Post Prodigy

Error turned out to be the Mailbox not authorising the service accounts to send email

View solution in original post

9 REPLIES 9
lee-martin
Post Prodigy
Post Prodigy

I've noticed from playing around with a few things, that the Service Account might not be authorised to send emails from the specified mailbox

 

Could that cause this error?

lee-martin
Post Prodigy
Post Prodigy

Error turned out to be the Mailbox not authorising the service accounts to send email

v-liwei-msft
Community Support
Community Support

Hi @lee-martin 

 

Glad to see you solved the problem. 

You could mark your answer/solution as a 'Solution' to allow more people with the same problem to solve their own problem as quickly as possible. Thank you so much! ! !

 

Best Regards,

Levi

grantreid
Resolver I
Resolver I


@lee-martin wrote:

Error turned out to be the Mailbox not authorising the service accounts to send email


 Was this a setting on the mailbox itself or a tenant level option?

Hi @lee-martin 

 

It w ould be good if you could post how you authorize the service.

This should be done with each user account (1-1,000,000,000)...wouldn't it be better automatically?

 

Look this (but don't is enough):

https://www.nucleustechnologies.com/blog/how-to-grant-permissions-to-other-office-365-mailboxes/

 

Thanks 👍

@RamiroMatos 

 

We did not authorize the service, we changed how the flow worked

Hi @lee-martin 

 

Could you comment, how did you change the flow, maybe some reference (URL) that I could leave and share, to give as a solution to the problem initially indicated.

 

Thanks

billbledsoe
New Member

@lee-martin Could you please share how you specifically modified the flow? We continue to see this error even after trying the "copy the flow and run that" solution that had been proposed in other "solutions" listed in the community.
 @v-liwei-msft this really isn't a "solution" as it does not provide details on what the user did to resolve the issue. Is there a way that we can have an actual solution posted please? 
Thanks!

respinosa
Frequent Visitor

Hi @lee-martin , could you provide details as to how you resolved this?

Thanks!

Helpful resources

Announcements

Power Platform Connections - Episode 7 | March 30, 2023

Episode Seven of Power Platform Connections sees David Warner and Hugo Bernier talk to Microsoft MVP Dian Taylor, alongside the latest news, product reviews, and community blogs.     Use the hashtag #PowerPlatformConnects on social media for a chance to have your work featured on the show!      Show schedule in this episode:    0:00 Cold Open 00:30 Show Intro 01:02 Dian Taylor Interview 18:03 Blogs & Articles 26:55 Outro & Bloopers    Check out the blogs and articles featured in this week’s episode:    https://francomusso.com/create-a-drag-and-drop-experience-to-upload-case-attachments @crmbizcoach https://www.youtube.com/watch?v=G3522H834Ro​/  @pranavkhuranauk https://github.com/pnp/powerapps-designtoolkit/tree/main/materialdesign%20components @MMe2K​ https://2die4it.com/2023/03/27/populate-a-dynamic-microsoft-word-template-in-power-automate-flow/ @StefanS365 https://d365goddess.com/viva-sales-administrator-settings/ @D365Goddess https://marketplace.visualstudio.com/items?itemName=megel.mme2k-powerapps-helper#Visualize_Dataverse_Environments @MMe2K    Action requested:  Feel free to provide feedback on how we can make our community more inclusive and diverse.    This episode premiered live on our YouTube at 12pm PST on Thursday 30th March 2023.    Video series available at Power Platform Community YouTube channel.    Upcoming events:  Business Applications Launch – April 4th – Free and Virtual! M365 Conference - May 1-5th - Las Vegas Power Apps Developers Summit – May 19-20th - London European Power Platform conference – Jun. 20-22nd - Dublin Microsoft Power Platform Conference – Oct. 3-5th - Las Vegas    Join our Communities:  Power Apps Community Power Automate Community Power Virtual Agents Community Power Pages Community    If you’d like to hear from a specific community member in an upcoming recording and/or have specific questions for the Power Platform Connections team, please let us know. We will do our best to address all your requests or questions.       

Announcing | Super Users - 2023 Season 1

Super Users – 2023 Season 1    We are excited to kick off the Power Users Super User Program for 2023 - Season 1.  The Power Platform Super Users have done an amazing job in keeping the Power Platform communities helpful, accurate and responsive. We would like to send these amazing folks a big THANK YOU for their efforts.      Super User Season 1 | Contributions July 1, 2022 – December 31, 2022  Super User Season 2 | Contributions January 1, 2023 – June 30, 2023    Curious what a Super User is? Super Users are especially active community members who are eager to help others with their community questions. There are 2 Super User seasons in a year, and we monitor the community for new potential Super Users at the end of each season. Super Users are recognized in the community with both a rank name and icon next to their username, and a seasonal badge on their profile.  Power Apps  Power Automate  Power Virtual Agents  Power Pages  Pstork1*  Pstork1*  Pstork1*  OliverRodrigues  BCBuizer  Expiscornovus*  Expiscornovus*  ragavanrajan  AhmedSalih  grantjenkins  renatoromao    Mira_Ghaly*  Mira_Ghaly*      Sundeep_Malik*  Sundeep_Malik*      SudeepGhatakNZ*  SudeepGhatakNZ*      StretchFredrik*  StretchFredrik*      365-Assist*  365-Assist*      cha_cha  ekarim2020      timl  Hardesh15      iAm_ManCat  annajhaveri      SebS  Rhiassuring      LaurensM  abm      TheRobRush  Ankesh_49      WiZey  lbendlin      Nogueira1306  Kaif_Siddique      victorcp  RobElliott      dpoggemann  srduval      SBax  CFernandes      Roverandom  schwibach      Akser  CraigStewart      PowerRanger  MichaelAnnis      subsguts  David_MA      EricRegnier  edgonzales      zmansuri  GeorgiosG      ChrisPiasecki  ryule      AmDev  fchopo      phipps0218  tom_riha      theapurva  takolota     Akash17  momlo     BCLS776  Shuvam-rpa     rampprakash  ScottShearer     Rusk  ChristianAbata     cchannon  Koen5     a33ik  Heartholme     AaronKnox  okeks      Matren   David_MA     Alex_10        Jeff_Thorpe        poweractivate        Ramole        DianaBirkelbach        DavidZoon        AJ_Z        PriyankaGeethik        BrianS        StalinPonnusamy        HamidBee        CNT        Anonymous_Hippo        Anchov        KeithAtherton        alaabitar        Tolu_Victor        KRider        sperry1625        IPC_ahaas      zuurg    rubin_boer   cwebb365   Dorrinda   G1124   Gabibalaban   Manan-Malhotra   jcfDaniel   WarrenBelz   Waegemma   drrickryp   GuidoPreite    If an * is at the end of a user's name this means they are a Multi Super User, in more than one community. Please note this is not the final list, as we are pending a few acceptances.  Once they are received the list will be updated. 

Register now for the Business Applications Launch Event | Tuesday, April 4, 2023

Join us for an in-depth look into the latest updates across Microsoft Dynamics 365 and Microsoft Power Platform that are helping businesses overcome their biggest challenges today.   Find out about new features, capabilities, and best practices for connecting data to deliver exceptional customer experiences, collaborating, and creating using AI-powered capabilities, driving productivity with automation—and building towards future growth with today’s leading technology.   Microsoft leaders and experts will guide you through the full 2023 release wave 1 and how these advancements will help you: Expand visibility, reduce time, and enhance creativity in your departments and teams with unified, AI-powered capabilities.Empower your employees to focus on revenue-generating tasks while automating repetitive tasks.Connect people, data, and processes across your organization with modern collaboration tools.Innovate without limits using the latest in low-code development, including new GPT-powered capabilities.    Click Here to Register Today!    

Check out the new Power Platform Communities Front Door Experience!

We are excited to share the ‘Power Platform Communities Front Door’ experience with you!   Front Door brings together content from all the Power Platform communities into a single place for our community members, customers and low-code, no-code enthusiasts to learn, share and engage with peers, advocates, community program managers and our product team members. There are a host of features and new capabilities now available on Power Platform Communities Front Door to make content more discoverable for all power product community users which includes ForumsUser GroupsEventsCommunity highlightsCommunity by numbersLinks to all communities Users can see top discussions from across all the Power Platform communities and easily navigate to the latest or trending posts for further interaction. Additionally, they can filter to individual products as well.   Users can filter and browse the user group events from all power platform products with feature parity to existing community user group experience and added filtering capabilities.     Users can now explore user groups on the Power Platform Front Door landing page with capability to view all products in Power Platform.      Explore Power Platform Communities Front Door today. Visit Power Platform Community Front door to easily navigate to the different product communities, view a roll up of user groups, events and forums.

Microsoft Power Platform Conference | Registration Open | Oct. 3-5 2023

We are so excited to see you for the Microsoft Power Platform Conference in Las Vegas October 3-5 2023! But first, let's take a look back at some fun moments and the best community in tech from MPPC 2022 in Orlando, Florida.   Featuring guest speakers such as Charles Lamanna, Heather Cook, Julie Strauss, Nirav Shah, Ryan Cunningham, Sangya Singh, Stephen Siciliano, Hugo Bernier and many more.   Register today: https://www.powerplatformconf.com/   

Users online (2,019)