There's a problem with the flow's trigger. Error code 502

[_O365_]

Hi everyone,

I have created a flow for shared mailbox, which triggers when email from specific sender is received, but get this error:

 code: 502,

 source: "flow-apim-europe-001-francecentral-01.azure-apim.net",

 message: "BadGateway",

 innerError:

status: 502,

message: "Request failed. Try again later.\r\nclientRequestId: e1c96be2-581c-4324-8834-6a761425f4f7",

source: "office365-we.azconn-we-01.p.azurewebsites.net"

Any ideas what is wrong? Thank You in advance! 

[manuelstgomes]

hi @_O365_ 

It could be something in Azure acting up but should be temporary. Are you still getting the error?

Can you try something? Just go to the Connections and re-connect to the shared mailbox. Sometimes something changes and invalidates the connection. The connection in the "Connections" tab looks ok, but it isn't.

Can you please let me know if this worked? If not, can you share the step of the flow that fails so that I can try to understand what can be wrong?

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel

[yashag2255]

Hey @_O365_ 

Can you share a screenshot of the flow? Can you click on the ... in the trigger and go to Peek Code and check what is the value for recurrence key in that trigger? (If it is a negative value, I would recommend to create a support ticket)

If this flow was started from a template or created as a copy, I recommend deleting the trigger and add it again and check if you continue to face the same issues. 

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

[_O365_]

Thanks for help guys! It is fixed. I guess something was wrong in Azure.

[yashag2255 · Accepted solution]

Hey @_O365_ 

Glad that you were able to resolve. If this issue is resolved, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!