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mat_it_guy
Level: Powered On

Timeout - approval emails

Wondering if there is a timeout for approval emails? I have some emails that went 2 months before being approved or rejected and the flow failed as a result. When the approver selected approved they received "an error occured.." and the flow failed.

 

If it is approved in a timely manner, no issues at all with the flow.

thanks.

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Community Support Team
Community Support Team

Re: Timeout - approval emails

Hi mat_it_guy,

 

Please take this documentation on Limits and configuration in Microsoft Flow for a reference:
https://docs.microsoft.com/en-us/flow/limits-and-config

 

Run duration of flow is 30 days, includes workflows with pending steps like approvals. After 30 days the pending steps will time out.

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
Highlighted
Community Support Team
Community Support Team

Re: Timeout - approval emails

Hi mat_it_guy,

 

Please take this documentation on Limits and configuration in Microsoft Flow for a reference:
https://docs.microsoft.com/en-us/flow/limits-and-config

 

Run duration of flow is 30 days, includes workflows with pending steps like approvals. After 30 days the pending steps will time out.

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

mat_it_guy
Level: Powered On

Re: Timeout - approval emails

Is there anything i can add to the flow to sort of reset the 30 days automatically once it has expired?

CurranD
Level: Powered On

Re: Timeout - approval emails

Old thread but under the approval settings you can configure the timeout period and change the retry policy.

 

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