Timeout - approval emails

[mat_it_guy]

Wondering if there is a timeout for approval emails? I have some emails that went 2 months before being approved or rejected and the flow failed as a result. When the approver selected approved they received "an error occured.." and the flow failed.

If it is approved in a timely manner, no issues at all with the flow.

thanks.

[v-yamao-msft · Accepted solution]

Hi mat_it_guy,

Please take this documentation on Limits and configuration in Microsoft Flow for a reference:
https://docs.microsoft.com/en-us/flow/limits-and-config

Run duration of flow is 30 days, includes workflows with pending steps like approvals. After 30 days the pending steps will time out.

Best regards,
Mabel Mao

[mat_it_guy]

Is there anything i can add to the flow to sort of reset the 30 days automatically once it has expired?

[CurranD]

Old thread but under the approval settings you can configure the timeout period and change the retry policy.