cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
ck25415
Level 8

Unable to Turn on Flow

Hello,

 

 I am unable to turn on an exisiting flow. I had turn it off to prevent it from triggering and when I try to turn it on I get this error

 

{"error":{"code":"MissingUserDetails","message":"The user details for tenant id '' and principal id '' doesn't exist."}}

 

I checked with other owners of the flow, they get the same error, any ideas ?

 

Thanks,

2 REPLIES 2
Nonong
Level: Powered On

Re: Unable to Turn on Flow

Hi, ck25415

 

Please try to "save as" your flow to have a copy and try it again to on the flow. 🙂

 

Thank you.

ck25415
Level 8

Re: Unable to Turn on Flow

I tried that earlier, it worked but I think its happening with every flow(happened with four flows now). I cannot go one saving every flow as copy and fix connections as I create new ones.

 

Thanks, 

Helpful resources

Announcements
thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

firstImage

Incoming: New and improved badges!

We've given our badges an overhaul and also added some brand new ones!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Top Kudoed Authors (Last 30 Days)
Users online (5,725)