cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Kaja
Frequent Visitor

Unable to process template language expressions in send an email action

A week ago one of our Flows started failing for no apparent reason. The flow is pretty basic:

it is triggered from a PowerApps followed by an approval action that leads to updating the related item in Sharepoint and sending two emails. The last action which is an action that sends an email using Office365 Outlook Send an email action started erroring a week ago.

 

The interesting part is that the first email is sent succesfully whilst only the second one fails with the following error:

InvalidTemplate. Unable to process template language expressions in action 'Send_an_email_to_accounts' inputs at line '1' and column '2575': 'The template language expression 'json(decodeBase64(triggerOutputs().headers['X-MS-APIM-Tokens']))['$connections']['shared_office365_1']['connectionId']' cannot be evaluated because property 'shared_office365_1' doesn't exist, available properties are 'shared_approvals, shared_office365, shared_sharepointonline'. Please see https://aka.ms/logicexpressions for usage details.'.
 Flow-overview.png
The only difference between the two email actions are couple of properties that are included in the second one, but not the first.
 
What I've tried so far to fix the issue but without any luck (still get the same error):
Deleting and re-adding the erroring outlook action.
Removing all references to any properties, so trying sending a basic email without dynamic content.
Changing the To address.
 
Would anyone have any suggestions of what could be causing such error? I've seen couple of similar threads in the community, but not one that is related to the Outlook send an email action. Thanks.
2 ACCEPTED SOLUTIONS

Accepted Solutions
Kaja
Frequent Visitor

UPDATE.

 

After the third attempt of removing and readding the erroring action, it started working. Still have no clue why this started failing. Currently, the Flow seams to be working as previously - no changes to the action setup,  just removed and added it back again couple of times.

View solution in original post

When this happens, save your flow and open it in an anonymous or incognito browser window. It should work, sometimes the browsers cache something that Power Automate does not like.

View solution in original post

13 REPLIES 13
Kaja
Frequent Visitor

UPDATE.

 

After the third attempt of removing and readding the erroring action, it started working. Still have no clue why this started failing. Currently, the Flow seams to be working as previously - no changes to the action setup,  just removed and added it back again couple of times.

dimi
Impactful Individual
Impactful Individual

Hi

 

Same here, for me this is happening on a SharePoint connector to create an item.

Also from a PowerApps.

 

Can you elaborate on what you mean by "After the third attempt of removing and readding the erroring action" what are you exactly talking about? What erroring ?

 

Thank you in advance!

Kaja
Frequent Visitor

Hi @dimi,

 

When I say 'erroring action' I mean the action that threw an error when the Flow ran, in my case it was a send an email action named 'Send an email to accounts'. See the screenshot attached to the original post. 

 

For me, just deleting and re-adding the action that was causing the issues helped. I did not make any changes in the action configurations, just removed and added it back again. Why this fixed the problem? - I don't know.

 

Would it help in your case? - Maybe. In your case, it might make a bit more sense. If you have made changes in the SharePoint list (e.g. added/removed/changed list columns), then the connector might brake. Thus re-adding it might help.

 

 

Anonymous
Not applicable

Is there any direct solution for this problem ? Most of the cases response is so complex that it does not lead to proper solution 

ikari007
New Member

When this happens, save your flow and open it in an anonymous or incognito browser window. It should work, sometimes the browsers cache something that Power Automate does not like.

When this happens, save your flow and open it in an anonymous or incognito browser window. It should work, sometimes the browsers cache something that Power Automate does not like.

Anonymous
Not applicable

I think I found out the issue - if in your logic "From" is "True then for seom reason under 'if yes' check from email address condition is not populating from email address. You need to manually populate that. 

ikari007 thanks this helped me in a way but doesnt fixed the problem. 

I've been struggling with this problem for 2 days. Re-added connections, exported/imported flows to powerapps. Manual test triggers from flows. I opened powerautomate in Edge instead of chrome which we use. After manually triggering the flow everything just seems fine. All the steps went well. Except when i trigger the flow from the powerapp the flow crashes. 
If its not get file content using path then smthg else. 

 

I guess the final step will be recreating the flow from scratch. This I wanted to avoid. 

 

Thanks for your advice btw. 🙂

"Unable to process template language expressions in action 'Get_file_content_using_path_-_report' inputs at line '1' and column '2286': 'The template language expression 'json(decodeBase64(triggerOutputs().headers['X-MS-APIM-Tokens']))['$connections']['shared_sharepointonline']['connectionId']' cannot be evaluated because property 'shared_sharepointonline' doesn't exist, available properties are 'shared_office365users, shared_sharepointonline_1, shared_approvals, shared_office365, shared_planner, shared_office365_1'. Please see https://aka.ms/logicexpressions for usage details.'."

JColvin
Advocate II
Advocate II

DEAR MICROSOFT

 

This issue has been around since I started using Flow about 3+ years ago. Connection issues are too frequent, and there is no clear guidance on how to remediate these issues. PLEASE DO SOMETHING.

buensucesoconde
New Member

I had a similar issue using email and condition.

 

I generated the error while doing copy and paste dynamic content between conditions (true and false), so, I manually configured each email tool and the problem was solved.

 

buensucesoconde_0-1654118072969.png

 

@buensucesoconde

what expression did u use in condition? Response what?

WhatsHisName
Frequent Visitor

This is a serious pain. For no reason, there are multiple actions that are not working but ALL of my Connections are fine. I've removed the Action, re-added it, created multiple connections, etc. Nothing has worked yet. Very frustrating.

Yasir_Hussain
Regular Visitor

Hello Viewers,

I hope this solution finds you well. 

The error often appears due to the discrepancy in SharePoint List's columns. Basically, it happens when we renames the column. When you are adding the column name in the flow, make to sure to add the internal name (The old name ). You can find the internal by following the below steps:

1. Go the SharePoint list

2. At the top right bar, go to Settings>List Settings.

3. Once you are in the list settings, you'll see the columns. Just hover on the column name and you'll see the internal name of the column at the below left of your screen along the path URL. Just use that name in the flow. 

 

I hope this will resolve the error as I faced the same error and this work around fixed the error.

 

Helpful resources

Announcements

Celebrating the May Super User of the Month: Laurens Martens

  @LaurensM  is an exceptional contributor to the Power Platform Community. Super Users like Laurens inspire others through their example, encouragement, and active participation. We are excited to celebrated Laurens as our Super User of the Month for May 2024.   Consistent Engagement:  He consistently engages with the community by answering forum questions, sharing insights, and providing solutions. Laurens dedication helps other users find answers and overcome challenges.   Community Expertise: As a Super User, Laurens plays a crucial role in maintaining a knowledge sharing environment. Always ensuring a positive experience for everyone.   Leadership: He shares valuable insights on community growth, engagement, and future trends. Their contributions help shape the Power Platform Community.   Congratulations, Laurens Martens, for your outstanding work! Keep inspiring others and making a difference in the community!   Keep up the fantastic work!        

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started: https://aka.ms/CS_Copilot_Cookbook_Gallery   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!    

Welcome to the Power Automate Community

You are now a part of a fast-growing vibrant group of peers and industry experts who are here to network, share knowledge, and even have a little fun.   Now that you are a member, you can enjoy the following resources:   Welcome to the Community   News & Announcements: The is your place to get all the latest news around community events and announcements. This is where we share with the community what is going on and how to participate.  Be sure to subscribe to this board and not miss an announcement.   Get Help with Power Automate Forums: If you're looking for support with any part of Power Automate, our forums are the place to go. From General Power Automate forums to Using Connectors, Building Flows and Using Flows.  You will find thousands of technical professionals, and Super Users with years of experience who are ready and eager to answer your questions. You now have the ability to post, reply and give "kudos" on the Power Automate community forums. Make sure you conduct a quick search before creating a new post because your question may have already been asked and answered. Galleries: The galleries are full of content and can assist you with information on creating a flow in our Webinars and Video Gallery, and the ability to share the flows you have created in the Power Automate Cookbook.  Stay connected with the Community Connections & How-To Videos from the Microsoft Community Team. Check out the awesome content being shared there today.   Power Automate Community Blog: Over the years, more than 700 Power Automate Community Blog articles have been written and published by our thriving community. Our community members have learned some excellent tips and have keen insights on the future of process automation. In the Power Automate Community Blog, you can read the latest Power Automate-related posts from our community blog authors around the world. Let us know if you'd like to become an author and contribute your own writing — everything Power Automate-related is welcome.   Community Support: Check out and learn more about Using the Community for tips & tricks. Let us know in the Community Feedback  board if you have any questions or comments about your community experience. Again, we are so excited to welcome you to the Microsoft Power Automate community family. Whether you are brand new to the world of process automation or you are a seasoned Power Automate veteran - our goal is to shape the community to be your 'go to' for support, networking, education, inspiration and encouragement as we enjoy this adventure together.     Power Automate Community Team

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today! https://aka.ms/PowerUp  

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Users online (4,171)