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Sherlock
Employee
Employee

Update Content Approval Status- fails for "Rejected" in Sharepoint List. Automatically puts it as Approval

I have created an approval flow, with one level of approval. When the "Set content status" equals "Approve" the flow runs successfully. As soon as a user "Rejects" the flow fails with an error of Bad Gateway with four retries. It fails by automatically marking the SharePoint List as APPROVED instead of REJECTED in the Approval Status column of the list.flow1.PNGflow2.PNG

 
10 REPLIES 10
Pstork1
Most Valuable Professional
Most Valuable Professional

Can we see the settings you are using for the set content approval status 2?  Something seems to be off.  Also, did you check to make sure that require content approval was enabled in the list settings?



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v-bacao-msft
Community Support
Community Support

 

Hi @Sherlock ,

 

Could you share a full screenshot of the Flow configuration? I did a test on my side and successfully set the approval status to Reject.

Besides Badgate way, is there any other error message that can be provided to us?

When configuring, you don't need to set ETag, because you only operate on the list item.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hey @Pstork1 attached below is the configuration for the Set Content Approval Status 2. Also, yes- content approval has been enabled in the list settings.Capture.PNG

Hi @v-bacao-msft. I have attached the overall Flow in the picture below. The Switch statement is basically for populating the e-mail address to which the approval e-mail should be sent to. Let me know if there is any other information needed from my end. Yup I don't even touch the ETag section. Refer to my message above in response to @Pstork1 as well for additional configuration information on the "Set Content Approval Status 2"Capture.PNG

Pstork1
Most Valuable Professional
Most Valuable Professional

Sorry for the late reply.  I've been out of town at a conference and haven't had time to catch up.  The problem is that you are setting content approval on a file in a document library.  That requires that you set the ETag property when applying the content approval.  You won't have that property available from the regular trigger because its in the extended metadata.  So you need to use a Get File metadata action to get the etag and then supply that when setting the content approval.  see the screen shot below.

screenshot.png



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"The problem is that you are setting content approval on a file in a document library." - No, I am trying to set content approval on a list item in a Sharepoint list. I don't think I need an ETag for that. Let me know otherwise, @Pstork1 

Pstork1
Most Valuable Professional
Most Valuable Professional

You are correct, an ETag is only required if Approving documents.



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I am still getting for Set content aaproval status when rejected even if ETAG is not used

Pstork1
Most Valuable Professional
Most Valuable Professional

This is an old thread.  You should really post your question as a new request.  You'll get a lot more responses that way.



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mreed772
New Member

I know this is an older thread but i had this issue yesterday. The issue is specific to the "set content approval status" function. The flow worked properly the first time but when i tested out the reject branch of my flow and then went back to try and approve it again I had this issue. What i found that worked for me is to add a check out and check in (publish) step just before the "set content approval status". When doing this you will have to pull the metadata again since the Etag will change.

 

mreed772_0-1626786166968.png

 

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