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milky_bar_may Helper IV
Helper IV

Urgent - Approver no longer able to scroll to view details or leave a comment

ApprovalFlow.png

 

Hi everyone,

 

Up until Thursday there was a scrollbar on the Approval form, letting the Approver scroll down to see the details of the request, leave a comment and then a final response. 

 

To be clear:

The Approver gets a triggered Approval request in their e-mail. 

They click Approve or Reject to take them to Automate Approval page.

As seen in the photo, the Approver can longer scroll down to view the Details and leave a comment and issue a final response.  The details box is cut off, you cannot see all the details and the Approver cannot leave a comment. 

 

Can the Microsoft team please help? 

 

Thank you

 

 

5 REPLIES 5
Super User
Super User

Re: Urgent - Approver no longer able to scroll to view details or leave a comment

Hi @milky_bar_may 

 

Just reply to similar issue a while ago, it seems you need use "tab" to get to the action now.(may be scrollbar will show up again)

https://powerusers.microsoft.com/t5/Using-Flows/Approver-of-a-flow-cant-scroll-to-get-to-their-butto...

 

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milky_bar_may Helper IV
Helper IV

Re: Urgent - Approver no longer able to scroll to view details or leave a comment

Hi @DeepakS ,

 

Many thanks for the response. I can't check my flow until tomorrow but hopefully the tab button is there.

 

Very disappointed that Microsoft took away the scroll functionality - it makes more sense than this tab idea! 

milky_bar_may Helper IV
Helper IV

Re: Urgent - Approver no longer able to scroll to view details or leave a comment

Hi @DeepakS 

 

Unfortunately the tab functionality does not display in Chrome or Explorer for me. 

 

Can anyone from the Automate team help out please?

 

Thanks

 

 

DavidePimpi
New Member

Re: Urgent - Approver no longer able to scroll to view details or leave a comment

I'm facing the same kind of error in Windows / Mac + Chrome / Safari / Firefox.

That scrollbar has never worked very well, now it's completely locked.

I guess pressing TAB should not be an acceptable workaround for Microsoft.

 

Thanks for taking a look on it and trying to fix.

zarski Advocate I
Advocate I

Re: Urgent - Approver no longer able to scroll to view details or leave a comment

We have this problem also and our users are asking help from our helpdesk all the time. Please fix this asap! Using TAB or zooming out the browser is not acceptable workaround!

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