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isaac1
Helper II
Helper II

When a new email arrives in a shared mailbox: FAILED with cryptic error message, please help!

I have a flow that is supposed to be triggered by when a new email arrives in a shared mailbox.  

 

I get this error:

 

As of May 6, 2020, shared mailbox support was added for certain operations with an optional 'Mailbox address' parameter, allowing you to specify a shared mailbox address for your operation to access. If you were using this operation prior to May 6, 2020, you will need to explicitly update your operations to specify the shared mailbox address. Please follow the Office 365 documentation for more information: https://docs.microsoft.com/en-us/connectors/office365/#shared-mailbox-support

 

But of course, I DO have the shared mailbox (which one it is) specified!  

 

Can anyone help?

 

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1 ACCEPTED SOLUTION

Accepted Solutions
isaac1
Helper II
Helper II

Never mind (so sorry), I saw the place where I was supposed to enter the mailbox address in the SECOND step - the Get Attachments apply to each, whereas I had been looking for it in the first step (when an email arrives), where I HAD put it.

Case Closed.

View solution in original post

3 REPLIES 3
isaac1
Helper II
Helper II

Never mind (so sorry), I saw the place where I was supposed to enter the mailbox address in the SECOND step - the Get Attachments apply to each, whereas I had been looking for it in the first step (when an email arrives), where I HAD put it.

Case Closed.

Thank you so much for this!! I thought I'd checked everywhere, but kept missing this setting. Finally able to resolve my issue thanks to your posted fix. I really appreciate it ❤️

Very glad to hear that it helped you!

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