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ErichH
Kudo Kingpin
Kudo Kingpin

approval and email with options - capture who is actually clicking the buttons in the email

Is it possible to capture who actually has clicked on the button in the email of an "approval flow" or an "email with option flow"?

2 ACCEPTED SOLUTIONS

Accepted Solutions

Hi @ ErichH,

 

 

As @ScottShearer said, capturing who is actually clicking the buttons are available for " Start an approval" actions. 

However, capturing who is actually clicking the buttons in the "send email with options" is not supported in microsoft flow currently,

 

If you would like this feature to be added in Microsoft Flow, please submit an idea to Flow Ideas Forum:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

 

 

Regards,
Alice Zhang

View solution in original post

5 REPLIES 5
ScottShearer
Super User
Super User

The approver name, email, etc. are all available for approval actions. 

 

I don't see any information from a "email with options" email other than the actual response.  So, I don't see any way of determining who responded if there email was sent to more than one person.

 

ApproverInfo.png

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Scott

hellp Scott,

 

Indeed, you are correct and I know / see that.

 

Yet there are cases where people do or want to forward the email and then approver <> person who clicks.

 

hence my question to the community, whether other people have found a way or see the same need as I do

 

Erich

Hi @ ErichH,

 

 

As @ScottShearer said, capturing who is actually clicking the buttons are available for " Start an approval" actions. 

However, capturing who is actually clicking the buttons in the "send email with options" is not supported in microsoft flow currently,

 

If you would like this feature to be added in Microsoft Flow, please submit an idea to Flow Ideas Forum:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

 

 

Regards,
Alice Zhang

ErichH
Kudo Kingpin
Kudo Kingpin
jcollins
Advocate II
Advocate II

My work around solution was to send the 'send email with options' action to only one person, then copy that action and paste in parallel, changing who each one goes to so that 3 people received the same email simultaneously but then I would be able to see who clicked on their 'send with options' email in my review of the flow.  You can also put conditions on it after that to get  which person clicked their email to use in another action.  

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