Showing results for 
Search instead for 
Did you mean: 
Resolver I
Resolver I

check item before sending response in Send email with options



Is there are a way where we can put a condition that checks before the user select an option on email? So that it will check if the item is already updated, if so it will return an error and if not it will proceed.


Dual Super User III
Dual Super User III

There is no way to enforce this in the software that I'm aware of.  Your best choice is to train your users.

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
Dual Super User II
Dual Super User II

Hi @karl_oliverio 


If you run the send an email option in a do until loop

the moment you recieve the response you can check if item was already updated, if yes then send email to user about error and that his response will not be applicable or if you want you can re-run the loop again

(once the send an email with options is sent - there is no way to show error there)



Reza Dorrani


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly



Hi @Pstork1 thank you for your response. We might just train the users if we dont have any other options.


Hi @RezaDorrani , thank you for this. Can we return an error message when they respond to an item that is already updated? 

Super User III
Super User III


You haven't said if you are using SharePoint, but if you are, then another option might be to send a regular email rather than an email with options.  Then, include a link in the email to the SharePoint edit form for the item.  That way, the user will see the current state of the item before taking action.


If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.


Helpful resources

MPA_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Users online (1,361)