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FlowMohit Helper I
Helper I

collecting approval response after the flow timeout

Hi All,

 

I am trying to create an approval flow that will require approval from multiple approvers.  The problem here is, it is possible that few approvers will not respond and after 10 days my flow will timeout and approval step will give error. So I wanted to know if there are any ways to figure out responses of the few approvers who arrpoved or rejected the request after the flow timeout.

 

Thanks in advance.

3 REPLIES 3
Dual Super User
Dual Super User

Re: collecting approval response after the flow timeout

Hi @FlowMohit 

 

If your approval request action is (everyone must respond) then one option would be when it errors or times out you can set configure run after for the nex action to check it

The next action would have to read CDS to see the results of all the approvers who responded (All approval information is stored in Common Data Service)

 

Another option would be to run the approval tasks serially, or ina  loop that ways as one approver responds you can track and store info

 

Regards,

Reza Dorrani

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

 

Community Support
Community Support

Re: collecting approval response after the flow timeout

Hi @FlowMohit ,

 

Th approval wouldn't finished before all the approver has made a response if you request everyone need to response, so you couldn't  figure out responses of the few approvers who arrpoved or rejected the request after the flow timeout.

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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FlowMohit Helper I
Helper I

Re: collecting approval response after the flow timeout

Thank you so much, RezaDorrani for educating me about CDS. I will try this option and get back to you.

 

 

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