cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
asoperRCO
Frequent Visitor

"File locked for shared use" error only when resubmitting failed flow

Hello,

I'm having a bit of a frustrating issue with the beginning of one of my flows that runs off of a PowerApps connector.

In the beginning of my flow I need to "check out" a document in Sharepoint, and I have built the flow so that if it cannot checkout the file it tries a different backup file, then a second backup if that fails.

Beginning of flow. Check Out is problem actionBeginning of flow. Check Out is problem actionWhen this flow runs from PowerApps as intended this step runs totally fine every time, however occasionally I recieve requests from users who need me to manually resubmit the run prompted by their PowerApps request- this is where the trouble begins.

 

About 70% of the time I resubmit the flow the documents immedietly lock up giving the error that they are "locked for shared use" by me. I have done a lot of testing and before resubmitting the run the documents are not locked, and can check in and out just fine. However the moment I resubmit and the flow tries to check them out all 3 documents become locked (even if I try to manually check them out on the Sharepoint page).

30% of the time I resubmit they check out just fine.

 

This is incredibly frustrating and I would really appreciate if anyone has suggestions.

To fix I have tried:

-putting a delay after each failed attempt

-turning off the retry attempts in settings of "CheckOut"

-turning off asynchrous pattern in settings of "CheckOut"

 

Ex. of error :

{
"status": 400,
"message": "The file https://******************************/Template2.xlsx is locked for shared use by **me**@****.com [membership].\r\nclientRequestId: 642c478b-3294-4ccc-a9e6-2e2ba8ed46d3\r\nserviceRequestId: 642c478b-3294-4ccc-a9e6-2e2ba8ed46d3"
}

 

2 REPLIES 2
v-yamao-msft
Community Support
Community Support

Hi @asoperRCO ,

 

When will the users ask you to resubmit the flow?

 

When testing this issue with the similar flow configuration, it is not reproduced by me.

 

For your scenario, do you want to check out the file first then do the following actions?

 

There is an action Check in file, could you try check in the file then check it out if the first Check out a file action failed?

 

I have set up a flow likes below for your reference.

1.PNG

 

 

Best regards,

Mabel  

        

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

I went ahead and tried your suggestion about checking the file in (or discarding the checkout), but I am still getting the same error that the file is locked for shared use, and when it tries to check in it cannot because the file was not checked out. 

 

Yes I am attempting to check out a document, make changes to the document, copy the changes to a new file, then discard the check out so that the template goes back to its original state. The purpose of the flow is to create Excel documents with data supplied from PowerApps that are formatted exactly as the template.

 

Users ask me to resubmit the when their documents do not come out of the flow formatted correctly. An example of this was when changes were accidentally made to a template permanently, which then affected every document made after that until I reverted the changes to the template. I am now trying to re-run the flows that completed successfully with the faulty template. 

Helpful resources

Announcements

Super User of the Month | Drew Poggemann

As part of a new monthly feature in the Community, we are excited to share that Drew Poggemann is our featured Super User for the month of February 2024. If you've been in the Community for a while, we're sure Drew's name is familiar to you, as he is one of our most active contributors--he's been a Super User for five consecutive seasons!   Since authoring his first reply 5 years ago to his 514th solution authored, Drew has helped countless Community members with his insights and expertise. In addition to being a Super User, Drew is also a User Group leader and a Microsoft MVP. His contributions to our Super User sessions and to the new SUIT program are always welcome--as well as his sense of humor and fun-loving way of sharing what he knows with others.   When Drew is not solving problems and authoring solutions, he's busy overseeing the Solution Architecture team at HBS, specializing in application architecture and business solution strategy--something he's been doing for over 30 years. We are grateful for Drew and the amazing way he has used his talent and skills to help so many others in the Community. If you are part of the SUIT program, you got to hear some great tips from Drew at the first SUIT session--and we know he still has much more to share!You can find him in the Community and on LinkedIn. Thank you for all you do, Drew!

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Our team will be reviewing posts using the new "Copilot Studio" label to ensure we highlight and amplify the most relevant and recent content, so you're assured of high-quality content every time you visit. If you share a post that gets featured in the curated gallery, you'll get a PM in the Community to let you know!The curated gallery is ready for you to experience now, so visit the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community. We can't wait to see what you "cook" up!    

Celebrating a New Season of Super Users with Charles Lamanna, CVP Microsoft Business Applications

February 8 was the kickoff to the 2024 Season One Super User program for Power Platform Communities, and we are thrilled to welcome back so many returning Super Users--as well as so many brand new Super Users who started their journey last fall. Our Community Super Users are the true heroes, answering questions, providing solutions, filtering spam, and so much more. The impact they make on the Communities each day is significant, and we wanted to do something special to welcome them at our first kickoff meeting of the year.   Charles Lamanna, Microsoft CVP of Business Applications, has stressed frequently how valuable our Community is to the growth and potential of Power Platform, and we are honored to share this message from him to our 2024 Season One Super Users--as well as anyone who might be interested in joining this elite group of Community members.     If you want to know more about Super Users, check out these posts for more information today:    Power Apps: What is A Super User? - Power Platform CommunityPower Automate: What is A Super User? - Power Platform Community Copilot Studio: What is A Super User? - Power Platform Community Power Pages: What is A Super User? - Power Platform Community

Super Users 2024 Season One is Here!

   We are excited to announce the first season of our 2024 Super Users is here! Our kickoff to the new year welcomes many returning Super Users and several new faces, and it's always exciting to see the impact these incredible individuals will have on the Community in 2024! We are so grateful for the daily difference they make in the Community already and know they will keep staying engaged and excited for all that will happen this year.   How to Spot a Super User in the Community:Have you ever written a post or asked for help in the Community and had it answered by a user with the Super User icon next to their name? It means you have found the actual, real-life superheroes of the Power Platform Community! Super Users are our heroes because of the way they consistently make a difference in the Community. Our amazing Super Users help keep the Community a safe place by flagging spam and letting the Community Managers know about issues. They also make the Community a great place to find answers, because they are often the first to offer solutions and get clarity on questions. Finally, Super Users share valuable insights on ways to keep the Community growing, engaging, and looking ahead!We are honored to reveal the new badges for this season of Super Users! Congratulations to all the new and returning Super Users!     To better answer the question "What is a Super User?" please check out this article: Power Apps: What is A Super User? - Power Platform CommunityPower Automate: What is A Super User? - Power Platform Community Copilot Studio: What is A Super User? - Power Platform Community Power Pages: What is A Super User? - Power Platform Community

Did You Attend the Microsoft Power Platform Conference in 2022 or 2023? Claim Your Badge Today!

If you were one of the thousands of people who joined us at the first #MPPC Microsoft Power Platform Conference in 2022 in Orlando--or attended the second-annual conference in Las Vegas in 2023--we are excited to honor you with a special community badge! Show your support for #MPPC Microsoft Power Platform Conference this year by claiming your badge!           Just follow this link to claim your badge for attending #MPPC in 2022 and/or 2023: MPPCBadgeRequest    Want to earn your badge for 2024? Just keep watching our News & Announcements for the latest updates on #MPPC24.

Microsoft Power Platform | 2024 Release Wave 1 Plan

Check out the latest Microsoft Power Platform release plans for 2024!   We have a whole host of exciting new features to help you be more productive, enhance delegation, run automated testing, build responsive pages, and so much more.    Click the links below to see not only our forthcoming releases, but to also try out some of the new features that have recently been released to market across:     Power Apps  Power Automate  Copilot Studio   We can’t wait to share with you all the upcoming releases that will help take your Power Platform experience to the next level!    Check out the entire Release Wave: Power Platform Complete Release Planner 

Users online (7,742)