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Anonymous
Not applicable

"when a new email arrives in a shared mailbox" Error

Hi,

 

I'm trying to implement the "When a new email arrives in a shared mailbox" trigger, but I'm getting the following error:

{
  "status": 404,
  "message": "The specified object was not found in the store., The process failed to get the correct properties.\r\nclientRequestId: 869f55b5-ccaf-47f5-a43d-4ec5b429aab2\r\nserviceRequestId: e8a84c95-c423-44b5-a586-775f75fc4fe3",
  "source": "office365-wus.azconn-wus-01.p.azurewebsites.net"
}

I saw similar threads and tried many of the workarounds, including removing the semicolon.  I was unable to pick or re-select the Inbox, instead I got an error when I tried to do that:

error when attempting to change Foldererror when attempting to change Folder

 

Here's a full screenshot of my flow w/ the error:

sps_flow_shared_mailbox_issue_2019-05-25_23-10-53.png

 

I created the shared mailbox and added myself as a member. I've confirmed that the mailbox is recieving the test messages I'm sending.  

 

If anyone has any thoughts that would be appreciated.

 

-Jamie

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Dual Super User
Dual Super User

Re: "when a new email arrives in a shared mailbox" Error

Hi,

 

I created a shared mailbox and tried replicating the steps and it works for me. Check these steps and try out: 

 

Is the shared mail box that you have created coming in prompts? 

p1.png

 

Removing the semi colon kind of worked:

 

 

p2.png

 

p3.png

You could also re-check the shared mailbox configuaration in the admin center. To test out the scenario, you can try using your own mail address in the "Mailbox Address" input of the flow. Send an email to yourself and check if that works. 

 

Edit: Try deleting the current outlook connection and create a new one. 

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

 

View solution in original post

7 REPLIES 7
Highlighted
Dual Super User
Dual Super User

Re: "when a new email arrives in a shared mailbox" Error

Hi,

 

I created a shared mailbox and tried replicating the steps and it works for me. Check these steps and try out: 

 

Is the shared mail box that you have created coming in prompts? 

p1.png

 

Removing the semi colon kind of worked:

 

 

p2.png

 

p3.png

You could also re-check the shared mailbox configuaration in the admin center. To test out the scenario, you can try using your own mail address in the "Mailbox Address" input of the flow. Send an email to yourself and check if that works. 

 

Edit: Try deleting the current outlook connection and create a new one. 

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

 

View solution in original post

Highlighted
Anonymous
Not applicable

Re: "when a new email arrives in a shared mailbox" Error

Thanks @yashag2255 ,

 

I hadn't tried deleting the outlook connection. That seems to have done it.

 

-Jamie

Highlighted
Dual Super User
Dual Super User

Re: "when a new email arrives in a shared mailbox" Error

@Anonymous Perfect!

 

Thanks, 

Highlighted
New Member

Re: "when a new email arrives in a shared mailbox" Error

I'm having this same issue.  I tried the above with no luck.  Any other thoughts?

Highlighted
Dual Super User
Dual Super User

Re: "when a new email arrives in a shared mailbox" Error

Hi @RMS_MP can yo ulease post a screenshot of the error that you are getting? it will help us better understand and resolve the issue. 

Highlighted
New Member

Re: "when a new email arrives in a shared mailbox" Error

I have full access to this mailbox.  I'm able to get this exact same flow working with an alternate shared mailbox, but not this one for some reason.

Flow NB Error.PNGFlow NB Flow.PNG

Highlighted
New Member

Re: "when a new email arrives in a shared mailbox" Error

Hi, this resolution is not helping me. Could you help?

I have problem with Flow trigger When a new email arrives in a shared mailbox. I got error: "message": "Error from token exchange: Connection europe-002/logicflows/9f88479c-7511-4de2-9747-7a048bc78d84@https://europe-002.azure-apim.net/ is not

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