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AndrewWilson911
Level: Powered On

settings for flow approvals

Hi,

I've set up an approval flow.

It is working fine for me. However, when I started testing a wider group my colleagues get an error message.

 

They receie the email from microsoft flow, and can press approve and write comments. However, when they go to press submit they get a message saying... "an error has occurred."

 

I am assuming this may be a SharePoint permission issue. However, i've tested the one that made the most sense on both a site and library level and am not having any luck? is there something else in teh approval or perhaps the list permissions stopping this?

 

regards

Andrew

1 ACCEPTED SOLUTION

Accepted Solutions
AndrewWilson911
Level: Powered On

Re: settings for flow approvals

Thanks - it looks like it is an issue with outlook and the build number.

 

https://powerusers.microsoft.com/t5/General-Flow-Discussion/Error-responding-to-Flow-Approval-in-Out...

 

regards

Andrew

View solution in original post

2 REPLIES 2
Community Support Team
Community Support Team

Re: settings for flow approvals

Hi @AndrewWilson911 ,

 

Could you share more details on your flow and the error message?

 

Do you mean that other users cannot submit a response and comments from the approval email?

 

Are they using Outlook Web or Outlook Client?

 

What’s the Flow plan of the user?

 

I have tested with the approval action, and other user could submit response and comments successfully.

 

Please share more details to help reproduce this issue.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
AndrewWilson911
Level: Powered On

Re: settings for flow approvals

Thanks - it looks like it is an issue with outlook and the build number.

 

https://powerusers.microsoft.com/t5/General-Flow-Discussion/Error-responding-to-Flow-Approval-in-Out...

 

regards

Andrew

View solution in original post

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