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Continued Contributor
Continued Contributor

'shared_office365 doesn't exist'

Second time posting this issue. The first time I hadthis issue I simply remade my flow. However, I'd really rather not do that again as this flow is a lot bigger, and I really can't be.... bothered. 


Here is a screenshot of the error I am getting:




It's Friday, and I'm tired. I hope someone knows what the problem is and touch wood it's an easy fix.


Thanks in advance!




Hope you all have a good weekend.

Community Support
Community Support

Hi @bean,


Can you share the detailed configuration about the fields in this "Send an approval email" action? As the error occurs on this action.




Community Support Team _ Mona Li
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Continued Contributor
Continued Contributor

Hey Mona, thank you for your reply. 


Since, I have started on a new solution using modern approvals (Which so far is working a lot better - )




I believe the fields were filled correctly:

email: (When typing in this field it would suggest an email...)

title: Change Request (these were set in a variable further up to save manually typing them in to each approval email)

options: Approve, Decline

body: please choose - this is a test


This was working. But it eventually crashed. I was hoping someone else  might have had the same problem, and had an easy fix. 


As for now, I will be working on another flow using the modern approval - Hopefully that works better!


Thanks again,


Community Champion
Community Champion

I'm having the exact same issue with a strikingly similar error.  Mine is just a very simple email notification.  Scenario is that it worked yesterday, I left the building, triggered it, and it failed... failing ever since.  I recreated the step, reconnected to my connection, etc.  Flow works fine until the email then it bombs.  I got nuthin... ideas?err.jpg.  

I get the same error. It works when I am the one initiating the Flow, but not for any of my users, regardless of permissions.



Did yours ever work for others?  Or, is this a new flow that you have not yet gotten to work correctly?

Hi @martinav and @jrideoutswca


I've seen these error before, but nothing to pinpoint the issue to fix it. The only way I can get around that is by exporting the Flow and re-importing again with a different name. I know this is more of a workaround and not a permanent fix.



Fausto Capellan, Jr

Fausto Capellan, Jr
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@martinav and @faustocapellanj - 


I just got this figured out yesterday. @faustocapellanj is correct in that it has something to do with the Flow needing to be "reset" in a way. Based on my Flow, I had to go back into my PowerApp, disconnect all data sources except for the SharePoint source, publish, then re-add the Flow to my button. It seems to work as expected, but I've only run a few tests so far. I hope to more today. 


All I can say is that make sure you copy your OnSelect fx before you remove the connections or readd the flow. 





Does this method also remove any superfluous variables that may have accumulated during the life of the flow?  I have a few that I would really like to get cleaned up.  I have yet to venture into the export/import methods.

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