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Continued Contributor
Continued Contributor

'shared_office365 doesn't exist'

Second time posting this issue. The first time I hadthis issue I simply remade my flow. However, I'd really rather not do that again as this flow is a lot bigger, and I really can't be.... bothered. 

 

Here is a screenshot of the error I am getting:

 

flowerror.png

 

It's Friday, and I'm tired. I hope someone knows what the problem is and touch wood it's an easy fix.

 

Thanks in advance!

 

Sean

 

Hope you all have a good weekend.

8 REPLIES 8
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Community Support
Community Support

Re: 'shared_office365 doesn't exist'

Hi @bean,

 

Can you share the detailed configuration about the fields in this "Send an approval email" action? As the error occurs on this action.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Continued Contributor
Continued Contributor

Re: 'shared_office365 doesn't exist'

Hey Mona, thank you for your reply. 

 

Since, I have started on a new solution using modern approvals (Which so far is working a lot better - https://flow.microsoft.com/en-us/blog/introducing-modern-approvals/ )

 

flowerror.png

 

I believe the fields were filled correctly:

email: andrewk@mycompany.co.nz (When typing in this field it would suggest an email...)

title: Change Request (these were set in a variable further up to save manually typing them in to each approval email)

options: Approve, Decline

body: please choose - this is a test

 

This was working. But it eventually crashed. I was hoping someone else  might have had the same problem, and had an easy fix. 

 

As for now, I will be working on another flow using the modern approval - Hopefully that works better!

 

Thanks again,

Sean

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Resident Rockstar
Resident Rockstar

Re: 'shared_office365 doesn't exist'

I'm having the exact same issue with a strikingly similar error.  Mine is just a very simple email notification.  Scenario is that it worked yesterday, I left the building, triggered it, and it failed... failing ever since.  I recreated the step, reconnected to my connection, etc.  Flow works fine until the email then it bombs.  I got nuthin... ideas?err.jpg.  

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Frequent Visitor

Re: 'shared_office365 doesn't exist'

I get the same error. It works when I am the one initiating the Flow, but not for any of my users, regardless of permissions.

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Resident Rockstar
Resident Rockstar

Re: 'shared_office365 doesn't exist'

@jrideoutswca,

 

Did yours ever work for others?  Or, is this a new flow that you have not yet gotten to work correctly?

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Solution Sage
Solution Sage

Re: 'shared_office365 doesn't exist'

Hi @martinav and @jrideoutswca

 

I've seen these error before, but nothing to pinpoint the issue to fix it. The only way I can get around that is by exporting the Flow and re-importing again with a different name. I know this is more of a workaround and not a permanent fix.

 

Regards,

Fausto Capellan, Jr


Fausto Capellan, Jr


Did I answer your question? Mark my post as a solution! Did my response help? Please give it a thumbs up!

Proud to be a Flownaut!


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Frequent Visitor

Re: 'shared_office365 doesn't exist'

@martinav and @faustocapellanj - 

 

I just got this figured out yesterday. @faustocapellanj is correct in that it has something to do with the Flow needing to be "reset" in a way. Based on my Flow, I had to go back into my PowerApp, disconnect all data sources except for the SharePoint source, publish, then re-add the Flow to my button. It seems to work as expected, but I've only run a few tests so far. I hope to more today. 

 

All I can say is that make sure you copy your OnSelect fx before you remove the connections or readd the flow. 

 

Thanks!

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Resident Rockstar
Resident Rockstar

Re: 'shared_office365 doesn't exist'

@faustocapellanj,

 

Does this method also remove any superfluous variables that may have accumulated during the life of the flow?  I have a few that I would really like to get cleaned up.  I have yet to venture into the export/import methods.

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