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GR29
Advocate II
Advocate II

AMA: Telephony connect

Are there any plans to have telephony systems like Amazon connect integration possible in PVA?

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Accepted Solutions
mivakoc
PVA
PVA

At this point there are integrations for telephony services with Azure Communication Services and Audiocodes (AudioCodes VoiceAI Connect | Microsoft Power Virtual Agents (PVA)). We are always looking to bring more integrations to our customers but at this point don't have any specific timelines to share. 

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2 REPLIES 2
mivakoc
PVA
PVA

At this point there are integrations for telephony services with Azure Communication Services and Audiocodes (AudioCodes VoiceAI Connect | Microsoft Power Virtual Agents (PVA)). We are always looking to bring more integrations to our customers but at this point don't have any specific timelines to share. 

GR29
Advocate II
Advocate II

ok great thank you @mivakoc 

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