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Helper I
Helper I

Active learning?

If I have plently of users asking a particular question in slightly different ways, will the PVA learn and automatically improve it self? Is there any active learning when users are interacting with the bot? Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @Kran ,

 

It's regarding finding better which topic the user wants because many times the user sends a wrong message or trigger phrases.


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Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

View solution in original post

3 REPLIES 3
Super User
Super User

Hi @Kran ,

 

Microsoft is working on it, you can follow in this link: https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/power-virtual-agents/chatbot-...


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Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

Thanks for your reply!

 

I wonder what does it mean to "improves chatbot responses"

 

Does this mean that the bot can change the respons from what I have entered? Or that It will find the correct topic easier?

Hi @Kran ,

 

It's regarding finding better which topic the user wants because many times the user sends a wrong message or trigger phrases.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

View solution in original post

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