cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Kran
Helper IV
Helper IV

Active learning?

If I have plently of users asking a particular question in slightly different ways, will the PVA learn and automatically improve it self? Is there any active learning when users are interacting with the bot? Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @Kran ,

 

It's regarding finding better which topic the user wants because many times the user sends a wrong message or trigger phrases.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

View solution in original post

3 REPLIES 3
renatoromao
Super User
Super User

Hi @Kran ,

 

Microsoft is working on it, you can follow in this link: https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/power-virtual-agents/chatbot-...


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

Thanks for your reply!

 

I wonder what does it mean to "improves chatbot responses"

 

Does this mean that the bot can change the respons from what I have entered? Or that It will find the correct topic easier?

Hi @Kran ,

 

It's regarding finding better which topic the user wants because many times the user sends a wrong message or trigger phrases.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

Helpful resources

Announcements
October Events

Mark Your Calendars

So many events happening this month - don't miss out!

 WHAT’S NEXT AT MICROSOFT IGNITE 2022

WHAT’S NEXT AT MICROSOFT IGNITE 2022

Explore the latest innovations, learn from product experts and partners, level up your skillset, and create connections from around the world.

Register for a free PVA chatbot creation workshop

Register for a free PVA chatbot creation workshop

Learn how to respond rapidly to your customers and employees at scale, using intelligent conversational chatbots.

Users online (2,341)