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OliverTeglhus
Frequent Visitor

Add bot as a user that can be contaced through Skype/Teams?

‎11-26-2019 06:06 AM

Is it possible to add the bot as a contact through Skype4Business or Teams? Meaning the user just searches for [Bot name] and chat with it through there.

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Message 1 of 11
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10 REPLIES 10
Ashish2012
MVP

‎12-02-2019 07:15 AM

You can add a Bot to the MS Teams not sure about Skype for Business. 

Message 2 of 11
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renatoromao
Super User
Super User

‎12-02-2019 02:20 PM

Yes, you can insert your bot into Microsoft Teams.

Documentation: https://docs.microsoft.com/en-us/power-virtual-agents/publication-add-bot-to-microsoft-teams


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português
Message 3 of 11
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OliverTeglhus
Frequent Visitor
In response to renatoromao

‎12-02-2019 11:10 PM

@renatoromao 

I am aware of this, but that was not what i meant. Your solution adds the bot as a part of a existing Team

What i want to have is that the bot will be a contact in Teams/Skype For Business so you write to it like you would any other user.

Message 4 of 11
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jpirelli
Microsoft
Microsoft
In response to OliverTeglhus

‎12-02-2019 11:32 PM

Actually, if you follow this for a custom app, then you will end up creating a zip file. Once that zip file is completed, any teams user can install it by going into apps and choosing upload a custom app. Just choose the zip and that person will have the bot as a personal chat in their teams across all devices.

 

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OliverTeglhus
Frequent Visitor
In response to jpirelli

‎12-02-2019 11:49 PM

Again that is still not what i am looking for.

I'm sorry for being annoying, but this is something that every user in the organization needs to be able to do, and asking them to unzip a file and manually install an app into Teams is just not going to happen

The goal here is for the user to simply go in the Teams app search for the bot name under contacts like they would search for any other member of the organization and start a chat that way

Other bot makers already have this like BotXO

Message 6 of 11
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jpirelli
Microsoft
Microsoft
In response to OliverTeglhus

‎12-02-2019 11:59 PM
I understand your ask, that is not the case currently. You can get closer though by publishing the bot to your teams enterprise where it would then be an available app like any other. As you make updates you do NOT need them to redeploy since the core logic is not stored in teams.
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OliverTeglhus
Frequent Visitor
In response to jpirelli

‎12-03-2019 12:04 AM

Alright hopefully this will be added by Microsoft at some point.

Message 8 of 11
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renatoromao
Super User
Super User
In response to OliverTeglhus

‎12-03-2019 01:26 AM

Hi @OliverTeglhus ,

 

I created your idea: https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Add-bot-as-a-user-that-can-be-contacted-through...

Please, vote for us.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português
Message 9 of 11
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OliverTeglhus
Frequent Visitor
In response to renatoromao

‎12-03-2019 01:27 AM

Thanks i voted for it. 🙂

Message 10 of 11
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