We discovered a bug in the PVA chatbot which we would like to report through the Power platform admin center.
Except there is a bug in the bug report that prevents us from doing so.
Where could we report this admin center bug?
When creating a support request at https://admin.powerplatform.microsoft.com/support
we get a message with the text: "There is a problem with submitting your request. Please go back to Home Page and try again later."
The chrome devtools show that this request fails:
https://admin.powerplatform.microsoft.com/api/SupportTickets
With HTTP status: HTTP/1.1 500 Internal Server Error
The response payload is:
{"error":{"namespace":"SupportTicketHelper","code":"TicketCreationException","message":"Ticket creation failed with an unhandled exception","innerError":{"namespace":"ServicePlatform","code":"UnknownError","innerError":{"namespace":"ServicePlatform","code":"UnknownError"}}}}
Solved! Go to Solution.
Thanks. I've posted the bug in https://powerusers.microsoft.com/t5/General/404-error-on-shell-json-resource/m-p/733879#M1533
Could you also report the admin center support request bug on my behalf.
Thanks,
Yuri...
Hi @ynijsen
You can report PVA issues inside the PVA support: https://powervirtualagents.microsoft.com/en-us/support
Regarding your issue, maybe in some hours will stay fixed again.
Thanks, we started our journey there.
At the bottom of the page you have the option to create a support ticket:
And that link redirects you to the admin center to create a support ticket.
During the last 24 hours there hasn't been a change in the ability to file a support ticket there.
Thanks. I've posted the bug in https://powerusers.microsoft.com/t5/General/404-error-on-shell-json-resource/m-p/733879#M1533
Could you also report the admin center support request bug on my behalf.
Thanks,
Yuri...
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