Allow customer to send multiple lines message

[aMesquita]

Hello,

Is it possible to allow customer to send multiple lines message ? For example with a multiline text box component.

Regards

[nmk]

Yes, but this can be achieved by using Adaptive cards via bot framework composer integration with PVA

You can mark the input text control to have a multi-line input e.g. you want to collect comments

Read more about the integration here -> 

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-bot-framework-composer

For adaptive card, you can view them in the adaptive card playground

https://adaptivecards.io/designer/

If it answers your question, then please mark this as a solution for the benefits of others.

[nmk]

Please note that currently, this feature is in preview only.

[aMesquita]

Hi nmk,

Thank you for your reply.

I don't have access to "Open in Bot Framework". Do you know why ?

Thanks

[nmk]

Do you have a PVA for web license? or using PVA for Team? 

[renatoromao]

Hi @aMesquita ,

The Microsoft team are investigating this issue, we are saw on the last week this problem. I will maintain you informed.

[aMesquita]

Hi @renatoromao 

There is still no news for a possible fix to this problem?

Thanks

[renatoromao]

hi @aMesquita ,

Not yet, they are working on it yet.

[nmk]

 @aMesquita 

Hi,

I don't see any issues with mine. I never had any issues. Is it region specific?

I would advise you to raise a ticket with Microsoft.

[renatoromao]

Hi @aMesquita / @nmk ,

As we talked in this article here (Solved: Re: I don't see "Open in Bot Framework" when in an... - Power Platform Community (microsoft....), you need a premium license to use Bot Composer
See call out in docs: https://docs.microsoft.com/en-us/power-virtual-agents/advanced-bot-framework-composer