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Michal_Bainka
Frequent Visitor

An error in the topic. code: 3000

While editing a bot I was adding the conditions to evaluate the data coming from the component including a flow. Based on that I was creating different messages/questions. Some of the conditions had the same actions so I was adding multiple nods into one message component. After I saved the topic I got an information about an unexpected error. Anyone encountered similar situation and knows how to access the topic again or get rid of an error? In the first picture you can see recreated situation.  I cannot delete the topic as this one is a system topic. 

Michal_Bainka_0-1649069798766.pngMichal_Bainka_1-1649069837958.png

 

4 REPLIES 4

@Michal_Bainka , thanks for reporting this.

Were you trying to edit a system topic? If so, which one was it?

Error 3000 us an unexpected error (more here). 

Michal_Bainka
Frequent Visitor

Hi @CleberM. Indeed, it was a system topic: "Greeting".

@Michal_Bainka is this something you can easily reproduce in a new bot? We'd like to take a closer look.

Michal_Bainka
Frequent Visitor

Hello @CleberM , 
yes I recreated it already in a new bot, but the error does not occur. 

Michal_Bainka_0-1649327127931.pngMichal_Bainka_1-1649327142620.jpeg

 

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