cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
rohitjadhav123
Helper IV
Helper IV

Any external system integrations and connectors for PVA bot ?

I was trying to understand if PVA bot has capability to connect to external systems. I see in actions we can call MS Flow or MS framework Bot skill.  But, I have following questions

 

1) Can I call any REST Api ?

2) Can I query any azure resource. Example azure sql database ?

3) Does it support any connectors like JIRA, Oracle etc

 

I am trying to understand if its possible to write little bit of code inside PFV bot.  ?

3 REPLIES 3
MarKol
PVA
PVA

Hi,

You can do all of these things in PVA by leveraging Power Automate rich functionality and various Connectors and calling MS flows from PVA Dialog.

You PVA license includes entitlements for Power Automate out of the box - you can create  MS flows with Premium Connectors with your PVA bot right away.

 

1.  You can call a REST API form a flow and pass back the results to a PVA bot:

RESTApi.jpg

 

2. You can connect to various DBs in Power Automate using various Premium Connectors

AzureConnectors.JPG

3. Power Automate supports JIRA, Oracle, etc. connectors

JIRA.JPGOracle.JPG

 

PVA license gives you access to hundreds of useful Premium Connectors in Power Automate. For details on how to use Power Automate flows in your PVA bot, go here:

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-flow

Thanks for detailed response @MarKol.
I am aware that in actions we can call Ms Flow but, not Power Automate. But, now Ms Flow is renamed as Power automate. So can we say it all boil down to just one and its Ms flow.

and whatever capabilities MS flow has, PVA bot and leverage those ? I am confused between capabilities of Flow vs Power Automate.

Hi,

Microsoft Flow app got rebranded as Power Automate recently, but the objects themselves are still called "flows". You can think of it like this: "Power Automate produces flows".

 

And yes, PVA can leverage all Power Automate (formerly MS flow) capabilities.

Helpful resources

Announcements
V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

PVA_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

R2 (Green) 768 x 460px.png

Microsoft Dynamics 365 & Power Platform User Professionals

DynamicsCon is a FREE, 4 half-day virtual learning experience for 11,000+ Microsoft Business Application users and professionals.

Users online (3,014)