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DS2
Advocate III
Advocate III

Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

We are creating a bot to help out our Service Desk and in some cases, uploading attachments would be really helpful. Any idea if this is on the roadmap or might be a possibility? I've seen it requested in the PVA uservoice, but not sure if any action is in the works on it. Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

@DS2 ,

 

No, it is only available for web platforms.


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Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

View solution in original post

6 REPLIES 6
Jcook
MVP

Hello @DS2 

 

Unfortunately, this feature is still not here.

 

You can vote for this idea here:

 https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Attach-file-to-Power-Virtual-Agents/i...

 


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DS2
Advocate III
Advocate III

Was hoping there might be some news about it on upcoming\roadmap and if it is a feature that the PVA team is looking at. Thanks!

renatoromao
Super User
Super User

Hi @DS2 ,

 

Adding more one comment on the @Jcook answer:

It is not possible to do without using a code but you can do it using custom code If you are using your bot within the website, Power Apps Portals, SharePoint or something like that:

 

  1. Deploy a custom web-canvas (see documentation) that supports attaching images / files
  2. Upload the image / file to your own Azure Blob storage
  3. Send the URL as a message activity (response to a question node) so that it gets assigned to a variable
  4. Use that URL in Flow / Skills to achieve your desired outcome

Microsoft has provided a github sample that attempts to mimic this capability.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

Thanks, @renatoromao - any documentation on doing this in Teams - is that possible yet? Thanks!

renatoromao
Super User
Super User

@DS2 ,

 

No, it is only available for web platforms.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

Right, OK - thanks so much!

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