Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

[DS2]

We are creating a bot to help out our Service Desk and in some cases, uploading attachments would be really helpful. Any idea if this is on the roadmap or might be a possibility? I've seen it requested in the PVA uservoice, but not sure if any action is in the works on it. Thanks!

[Jcook]

Hello @DS2 

Unfortunately, this feature is still not here.

You can vote for this idea here:

 https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Attach-file-to-Power-Virtual-Agents/i...

[DS2]

Was hoping there might be some news about it on upcoming\roadmap and if it is a feature that the PVA team is looking at. Thanks!

[renatoromao]

Hi @DS2 ,

Adding more one comment on the @Jcook answer:

It is not possible to do without using a code but you can do it using custom code If you are using your bot within the website, Power Apps Portals, SharePoint or something like that:

1. Deploy a custom web-canvas (see documentation) that supports attaching images / files
2. Upload the image / file to your own Azure Blob storage
3. Send the URL as a message activity (response to a question node) so that it gets assigned to a variable
4. Use that URL in Flow / Skills to achieve your desired outcome

Microsoft has provided a github sample that attempts to mimic this capability.

[DS2]

Thanks, @renatoromao - any documentation on doing this in Teams - is that possible yet? Thanks!

[renatoromao · Accepted solution]

@DS2 ,

No, it is only available for web platforms.

[DS2]

Right, OK - thanks so much!