cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
New Member

Authoring canvas error: Something Went Wrong Please try again or refresh your browser reload

Hi,

 

I've found a bug. Every time I open this topic, I get the same error screen. I've cleared all of my cache and browsing history, fully signed out of office 365, restarted my computer - still get the same error. I've accessed via teams, and I've accessed via teams online - same error. 

 

This topic took 4 hours to write. I'm launching it today. I will need to recreate it, I'm assuming. This is really unfortunate. 

 

The error message popped up while I was saving the canvas, and I believe it saved the error, and now I will never be able to get back to the canvas without recreating it, unless magically some beautiful minds from Microsoft take pity on me and resolve the bug. 

 

Thanks,
Karen

2 REPLIES 2
New Member

To add, this error screen prevents me from accessing the author canvas, and I have no way of clearing the author canvas. 

 

I have also tried having someone else access the topic, running topic checker from another topic into this one - and I still get this error screen when I try to open the author canvas for this topic.

Super User
Super User

Hi @agentpurpletie ,

 

Did you solve your issue?

If no, I recommend you to open a ticket inside the Microsoft support, they can investigate internally your topic issue: http://powervirtualagents.microsoft.com/en-us/support


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

Helpful resources

Announcements
Microsoft Ignite

Microsoft Ignite

Join digitally, March 2–4, 2021 to explore new tech that's ready to implement. Experience the keynote in mixed reality through AltspaceVR!

New Super Users

Meet the Power Virtual Agents Community Super Users!

Congratulations to our Season 1 2021 Super User Crew!

PVA Commnity Blog

NEW Power Virtual Agents Community Blog

View articles posted by fellow community members on the Power Virtual Agents Community Blog!

Microsoft Ignite

Microsoft Power Platform: 2021 Release Wave 1 Plan

Power Platform release plan for the 2021 release wave 1 describes all new features releasing from April through September 2021.

Users online (18,690)