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Regular Visitor

Billing Post Free Trial Expiry

Hi there,

 

I am using a power virtual agent with connectors to Power automate Flows, the free trial I have registered with my organisational account is set to expire in the next 10 days.

 

I am unsure as to how the billing structure will work after the expiry of this trail (given the minimum billing amount is over $1,000 this is quite a concern).

 

How do I ensure that this charge will not be automatically billed to the organisational account at the end of the trail period?

 

Thank you very much,

Benjamin Sylvester

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Re: Billing Post Free Trial Expiry

Hi @Bvester, once your trial expires, you will be able to extend. See the experience here

 

Your organization won't be charged anything after your trial expires. The trial you sign up for from the marketing page is a viral SKU, for which anyone can sign up and there is no associated payment. 

 

If you are an admin of your tenant and you started a trial through the Microsoft 365 admin center, you won't be charged unless you have already extended the trial and explicitly opted in for auto-renewal.

 

Michael

View solution in original post

2 REPLIES 2
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Re: Billing Post Free Trial Expiry

Hi @Bvester, once your trial expires, you will be able to extend. See the experience here

 

Your organization won't be charged anything after your trial expires. The trial you sign up for from the marketing page is a viral SKU, for which anyone can sign up and there is no associated payment. 

 

If you are an admin of your tenant and you started a trial through the Microsoft 365 admin center, you won't be charged unless you have already extended the trial and explicitly opted in for auto-renewal.

 

Michael

View solution in original post

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Advocate II
Advocate II

Re: Billing Post Free Trial Expiry

@mivakoc my PVA account says "Your free trial expires in 5 days. Contact your admin to discover the plan that's right for you"

This is after I'm 25 days in from my initial 30 days plan. I have few questions

 

  1. Can I extend the plan for another 30 days?
  2. What happens to my PVA bots and all the works when trial expires in 5 days? Is there a way i can save my work?

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