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LLIDEN
Microsoft
Microsoft

Boolean phrase list

In PVA you can ask a Yes or No question and set the “identify” type to “Boolean”.  It will save the response as “true” or “false”, when the user says “Yes”, “Yes, please”, “No Thank You”, etc.

 

Is there a place where I can get a list of which phrases resolve to true or false?

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @LLIDEN ,

 

You can create an entity on the Entities menu (left side), called "Custom boolean" and create two options "Yes, please" and "No, please". 

And inside your topic, you can configure to use in the Identify field the "Custom boolean" entity with your custom boolean.

 

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Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


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Renato Romão,

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Power Virtual Agents course (+2.760 students) : English | Português

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2 REPLIES 2
renatoromao
Super User
Super User

Hi @LLIDEN ,

 

You can create an entity on the Entities menu (left side), called "Custom boolean" and create two options "Yes, please" and "No, please". 

And inside your topic, you can configure to use in the Identify field the "Custom boolean" entity with your custom boolean.

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português
mtjalve
PVA
PVA

Hi,

 

It's based on a model trained on examples of commonly observed variations of 'Yes' and 'No' so we don't have a finite list you can use. The model-based approach helps us continually improve handling of the variation.

 

Thanks.

 

Michael

 

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