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nic_taylor
Frequent Visitor

Bot name is retaining old name and not refreshing properly

Hi everyone,

We published a chatbot a little while ago and after a community vote, we renamed the bot from Harri to Artie.

However, the bot has retained it's old name in a few places.

 

Power Virtual Agents - correct

 

5.PNG1.PNG

However, when clicking the bot information and the name when adding the bot, it retains the old name and description - the icon on the Teams task bar is also incorrect.

2.PNG3.PNG4.PNG

Does anyone know how to fix this and revert to the correct name?

 

Cheers,

 

Nic

1 ACCEPTED SOLUTION

Accepted Solutions
Pstork1
Dual Super User III
Dual Super User III

I just noticed that the ability to rename a bot in Teams is still being worked on.  The idea is marked as completed, but doesn't seem to be deployed yet based on the comments.

Ability to rename the agent - Power Platform Community (microsoft.com)

 

Change your Power Virtual Agents default canvas bot icon and name | Microsoft Power Virtual Agents



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5 REPLIES 5
Jcook
Super User
Super User

Hello @nic_taylor 

 

Can you try and uninstalling the bot and reinstalling, following this doc:

https://docs.microsoft.com/en-us/power-virtual-agents/teams/publication-add-bot-to-microsoft-teams-t...

 


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nic_taylor
Frequent Visitor

Unfortunately I have tried uninstalling and reinstall (and so have my colleagues) and it still sticks to the old name ☹️

Pstork1
Dual Super User III
Dual Super User III

Did you re-publish the customizations after you uninstalled and before the re-install?



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Pstork1
Dual Super User III
Dual Super User III

I just noticed that the ability to rename a bot in Teams is still being worked on.  The idea is marked as completed, but doesn't seem to be deployed yet based on the comments.

Ability to rename the agent - Power Platform Community (microsoft.com)

 

Change your Power Virtual Agents default canvas bot icon and name | Microsoft Power Virtual Agents



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

View solution in original post

nic_taylor
Frequent Visitor

Hi, that might be it - darn. It's a bit annoying that the name can't be changed 😞

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