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Advocate I
Advocate I

Call power app from power virtual agents

I new to power virtual agent and I want to call power app from virtual agent , so that I can create features as power app and integrate it to power virtual agent through power automate.

 

How can i call power app through power automate in power virtual agent.

1 ACCEPTED SOLUTION

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Super User
Super User

Re: Call power app from power virtual agents

Hi @mselvadevi ,

 

Nice!

 

You can use PVA connected to the Bot Framework or just Bot Framework.

Adaptive cards and many features will be announced in the next months, I hope that can you wait for this.

 

Regarding the channel, you can question for the user which channel he is using questions.

Or you can create a script to understand the scenario, create for each channel one topic (like a Facebook topic, Twitter topic) and make the conversation with channel topic using the new feature: https://powervirtualagents.microsoft.com/en-us/blog/make-your-power-virtual-agents-bot-start-the-con...

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Power Virtual Agents course (FREE): https://www.udemy.com/pva-beginners

View solution in original post

3 REPLIES 3
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Super User
Super User

Re: Call power app from power virtual agents

Hi @mselvadevi ,

 

Power Apps is a tool to create apps and Power Virtual Agents is a tool to create chatbots, you cannot call one from another.

You can deploy the Power Virtual Agents inside Power Apps using PCF (https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Forum/Can-we-get-a-canvas-app-Powerapps-for...)

Or wait to deploy using this feature (https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave1/power-virtual-agents/add-powe...)

 

If you have a database inside Power Apps, you can integrate the same database in the Power Virtual Agents using Power Automate.

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-flow

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Power Virtual Agents course (FREE): https://www.udemy.com/pva-beginners
Highlighted
Advocate I
Advocate I

Re: Call power app from power virtual agents

Hi @renatoromao,

 

Thanks for your response

 

In my project I need to present the topic based on the channel in which the bot is running , for example if it is web then I need to present the UI with forms , if it is Alexa then I need to have the plain textual conversation. 

 

In Bot Framework  UI forms can be achieved through adaptive cards , as PVA doesn't support adaptive cards I am thinking of calling Power Apps through Power automate. for example action in PVA will call Power automate and I want to call Power App through connectors. 

 

If I am in wrong path , please let me know the alternate option to show UI input elements like button , checkbox, table  in PVA as we do with Bot Framework.

 

Skill is one option , but for that we need to do everything with Bot Framework and it  will be hard to maintain the flow.

 

Thanks in Advance.

 

 

Highlighted
Super User
Super User

Re: Call power app from power virtual agents

Hi @mselvadevi ,

 

Nice!

 

You can use PVA connected to the Bot Framework or just Bot Framework.

Adaptive cards and many features will be announced in the next months, I hope that can you wait for this.

 

Regarding the channel, you can question for the user which channel he is using questions.

Or you can create a script to understand the scenario, create for each channel one topic (like a Facebook topic, Twitter topic) and make the conversation with channel topic using the new feature: https://powervirtualagents.microsoft.com/en-us/blog/make-your-power-virtual-agents-bot-start-the-con...

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Power Virtual Agents course (FREE): https://www.udemy.com/pva-beginners

View solution in original post

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