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Regular Visitor

Can we have routing link for any text/options in Power virtual agent?

Hi,

As I am new to PVA and trying to make a chat bot. In my chat bot there will be few multiple choice options or any text. when user clicks on that option/text, the user should navigate to that link. I mean to say that for example: I have text like Facebook, when user link on Facebook, the user should navigate to Facebook URL. And even if I have multiple options like for example: Facebook,twitter,Instagram.... as options. Then user click on that option, the user should navigate to that URL page. So this can be in PVA or not. Please anyone help me to solve this issue. 

3 REPLIES 3
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Super User
Super User

Re: Can we have routing link for any text/options in Power virtual agent?

Hi @Sai_0721 ,

 

You can show to the user the links, but you cannot navigate to external Url automatically yet.

 

But I created the idea here, please, vote and make this answer like a solution: https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Redirect-the-user-to-an-external-Url-Power-Virt...

 

link-pva-question.pnglink-pva-message.png

 

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If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+1.000 students): https://www.udemy.com/pva-beginners
Highlighted
Regular Visitor

Re: Can we have routing link for any text/options in Power virtual agent?

Can we navigate to internal URL, I mean to say in my project one web page URL link to other web page URL link.

Highlighted
Super User
Super User

Re: Can we have routing link for any text/options in Power virtual agent?

Hi @Sai_0721 ,

 

Not yet, all Urls inside the Power Virtual Agents is the external Url and is not possible to redirect the user, just to show the link and the user click on the link.

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+1.000 students): https://www.udemy.com/pva-beginners

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