Cannot place order Power Virtual Agent user license

[marianaw0582]

Hi,

My organization have bought Power Virtual Agent 2K Sub. But unfortunately I'm not able to assign to my 365 users. when I tried to place the Power Virtual Agent user license the "place order" is grey and unable to be clicked. Does anyone ever facing the same issue like me? Please advise. Thank you

[Monkeyman]

Has your global admin purchased a Power Virtual Agent Tenant license?

Assign user licenses and manage access - Power Virtual Agents | Microsoft Docs