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GhassSD
Advocate II
Advocate II

Chat Conversation Log location and management

Dears,

 

Where we can find the PVA Chat conversation

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @GhassSD ,

 

You can see the Conversation Transcript using this documentation.

https://powervirtualagents.microsoft.com/en-us/blog/view-export-and-manage-retention-time-of-your-bo...


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

View solution in original post

3 REPLIES 3
renatoromao
Super User
Super User

Hi @GhassSD ,

 

You can see the Conversation Transcript using this documentation.

https://powervirtualagents.microsoft.com/en-us/blog/view-export-and-manage-retention-time-of-your-bo...


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português
Rohit1
Microsoft
Microsoft

Hi @renatoromao 

 

  On Power Apps we are not able to see the Entities option. & from there can we insert that Chat history to our data base?

Rohit1_0-1669101773962.png

 

renatoromao
Super User
Super User

Hi @Rohit1 ,

 

You must select the Power Platform environment where the bot was created, then go to Dataverse on the left-hand side, then Tables (new name).

 

Let me know if you have any problems.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

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