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TheCRMSolutions
New Member

Chat bot showing suggestions after clicking twice

Hi,

 

I am working on a Power Virtual Agent. I have created a chat bot. There are multiple topics.

1. It starts when someone clicks the FAQ topics.

ss-01.png

2. Then it shows the related topics.

ss-02.png

3. The issue I am facing is when I click one of the topic it doesn't shows it's related topics on 1st click. The user needs to click it twice before it shows it's related topics. For example in the screenshot user needs to click "Recruitment" twice before it's options come up.

ss-04.png

 

I was wondering if its a bug or something else? Waiting for any suggestions / comments

 

Thanks,

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