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ansrikanth
Resolver III
Resolver III

Conversation Transcript

Hi Community

 

Any body know how frequently the transcript is published in to CDS Entity "Conversation Transcript". In one of my environment when I checked, I saw a difference of ~6hrs based on the chat start time. Is that expected? I don't see any documentation on this. 

 

Thanks

-Srikanth

1 ACCEPTED SOLUTION

Accepted Solutions
Diganta
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PVA

Conversation transcripts take a minimum of 6 hours to reach CDS. 

View solution in original post

2 REPLIES 2
renatoromao
Super User
Super User

Hi @ansrikanth ,

 

Great question!

@Diganta can help you.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português
Diganta
PVA
PVA

Conversation transcripts take a minimum of 6 hours to reach CDS. 

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