cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
PaulCullivan
Microsoft
Microsoft

General feature/documentation requests

I didn't see anywhere to post this specifically so I thought I'd do so here.  Just some general feedback for some documentation and feature requests based off of the last issue that we had:

-Document error codes - we had an error code 2001 that we didn't have any way of knowing what specifically it meant, so it was difficult for us to know what that was referring to.

-Some lookup for conversationID - along the same lines, if we knew more about what information was being logged for conversationID it would help us to troubleshoot was is going wrong without having to escalate to support.  In this specific case all topics were failing and we couldn't pinpoint it.

-Automated way of contacting owners for failures - all of our topics were failing, and we didn't have a way to be automatically notified of this problem.  Ultimately one of my team members stumbled across it while looking up something unrelated, but we would have preferred to be made aware of errors like this.  In this specific case the errors hit across all topics, so we wouldn't have been able to get to the escalate topic where we could send a mail to the team.

 

Anyway, just some suggestions, no follow up necessary.  Thanks again and specific thanks to the customer support team that resolved our issue.

0 REPLIES 0

Helpful resources

Announcements
Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Welcome Super Users.jpg

Super User Season 2

Congratulations, the new Super User Season 2 for 2021 has started!

Center-of-Excellence-Starter-Kit-cropped 768x460.png

The Total Economic Impact™ of Power Virtual Agents

Read this 2021 commissioned study, conducted by Forrester Consulting.

Top Solution Authors
Users online (2,076)