Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

Getting User's Email

Hi everyone, I would like to ask a question regarding PVA


I need to retrieve emails of chatbot users, and I referred to the following article


According to the article, I can transform the Display Name into email through the office API, but the procedure will be too complicated for all the users.


I have already set up Azure AD, and was hoping there is another way to directly retrieve user's email.

Super User
Super User

Hi @Rex_Wu ,


No, the post created by @Jcook is the unique way to return that information if you are using the PVA for Teams.

Why will be too complicated?

They can use the blog post to do it 🙂 

Did I answer your question? Mark my post as a solution!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

Hi @renatoromao 

Thank you for your reply,

I think it is weird to the users for logging again. I simply want to know if we have better solution.

Helpful resources

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

Canadian Cloud 2022 768x460.png

Register for a free PVA chatbot creation workshop.

Learn how to respond rapidly to your customers and employees at scale, using intelligent conversational chatbots.

365 EduCon 768x460.png

Microsoft 365 EduCon

Join us for two optional days of workshops and a 3-day conference, you can choose from over 130 sessions in multiple tracks and 25 workshops.

Top Solution Authors
Users online (3,901)