cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Chatbotdev
Regular Visitor

Go back option

Can I create a option to go back a step in a conversation flow, and still have the original context.

1 REPLY 1
renatoromao
Super User
Super User

Hi @Chatbotdev ,

 

You can create a multiple option question to user like "Do you want to go back to select another option" (Options Yes or No), if the user select the Yes option, you can create a condition, add a new node, you can see the little ball when you click on the new node, click in this ball and drag until your back part of this topic that you want go back.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

Helpful resources

Announcements
Microsoft 365 Conference – December 6-8, 2022

Microsoft 365 Conference – December 6-8, 2022

Join us in Las Vegas to experience community, incredible learning opportunities, and connections that will help grow skills, know-how, and more.

Top Solution Authors
Users online (1,372)