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mselvadevi
Advocate I
Advocate I

How to get conversation ID in Power virtual atent

I am creating a bot in which I need to know conversation ID of the conversation which can be used to get the transcript of the conversation . How do I get conversation ID.

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @mselvadevi ,

 

Unfortunately, you cannot do it yet.

Please, vote in my idea and make this answer as the solution, to help more users.

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Receive-whole-Conversation-by-email/idi-p/51439...

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

View solution in original post

3 REPLIES 3
renatoromao
Super User
Super User

Hi @mselvadevi ,

 

Unfortunately, you cannot do it yet.

Please, vote in my idea and make this answer as the solution, to help more users.

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Receive-whole-Conversation-by-email/idi-p/51439...

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

View solution in original post

dougmaloney
Advocate I
Advocate I

@mselvadevi did you manage to figure out how to do this ? In the absence of global variables I need a unique ID for the conversation.

No,  I am yet to find solution for it. for me it need transcript of the conversation and also need to add additional information in the dynamic entity which stores the information.

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