cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
slalithprasad
Helper I
Helper I

How to make Bot start conversion automatically?

 I know about this blog where we have to write html and javascript code - Make your Power Virtual Agents bot start the conversation using a custom canvas | Microsoft Power Vi...

 

I want to know if we can achieve the same using the portal? 

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @slalithprasad ,

 

It's not possible yet, also, Microsoft has no plans to implement it soon.

Follow the planned features here: New and planned features for Power Virtual Agents, 2021 release wave 1 - Power Platform Release Plan...

 

Also, you can raise your ideas here: https://aka.ms/pva/community/ideas

And vote in my idea for PVA for Teams: Teams - Configure your bot to start the conversati... - Power Platform Community (microsoft.com)


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

View solution in original post

9 REPLIES 9
renatoromao
Super User
Super User

Hi @slalithprasad ,

 

Do you mean Power Apps Portals?

Yes, it'll work well in the Portals.

 

Power Apps Portals are the same as you can do to your custom website.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

@renatoromao  no, I mean I want my bot to start the conversation by itself and I want to do it using Power Virtual Agents portal or website not by writing html and javascript which is mentioned in the question.

renatoromao
Super User
Super User

Hi @slalithprasad ,

 

It's not possible yet, also, Microsoft has no plans to implement it soon.

Follow the planned features here: New and planned features for Power Virtual Agents, 2021 release wave 1 - Power Platform Release Plan...

 

Also, you can raise your ideas here: https://aka.ms/pva/community/ideas

And vote in my idea for PVA for Teams: Teams - Configure your bot to start the conversati... - Power Platform Community (microsoft.com)


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português
slalithprasad
Helper I
Helper I

@renatoromao  thanks, I have casted my vote 😀

Hi @renatoromao 

 

I wanted to show this active message as soon as the power apps portal is loaded along chatbot.  I tried using the script only part from the article into the custom javascript part of the home page but no luck.

Do I need to web template instead which is used by home page?

 

Thanks

renatoromao
Super User
Super User

Hi @UmerJaved ,

 

Did you implement your chatbot within your Power Apps Portals using only the Html and JavaScript codes or using this documentation here as a component?

You cannot merge both implementations.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

Hi @renatoromao,

 

Added the chatbot using the documentation you pointed therefore as a component.

renatoromao
Super User
Super User

@UmerJaved 

 

So, in that case, you can raise your idea here to start automatically the conversation when is a component within Power Apps Portal because it's not available yet: https://aka.ms/pva/community/ideas 

 

A workaround is to implement a custom canvas (Html, Css, Js) instead of component.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

Hi @renatoromao,

 

I think it should still be possible whereby chatbot is added as component given there is a web template present for chatbot in portal  configuration. Screenshot from Microsoft article also shows the automatic message load on portal when the page loads if we look closely.

 

See this article and I am trying to use Advanced configuration to embed the code from this article.

Helpful resources

Announcements
Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

May UG Leader Call Carousel 768x460.png

June User Group Leader Call

Join us on June 28 for our monthly User Group leader call!

Canadian Cloud 2022 768x460.png

Register for a free PVA chatbot creation workshop.

Learn how to respond rapidly to your customers and employees at scale, using intelligent conversational chatbots.

Top Solution Authors
Users online (3,540)