So let's start with question 1:
I want to give certain people an access to certain topics inside 1 bot, for example:
I want managers to be able to look up a topic, but normal agents can't look up that topic and it doesn't get recommended to them nor they can look it up.
I want the bot to send massage to all users as the bot it self
for example I have an update for the company that I want the bot to send it to the agents.
Solved! Go to Solution.
For the first question:
This is not possible at this time. Please consider posting this as an idea - https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/idb-p/pva_ideas
For your second question, This seems more suitable for Power Automate. You can use it to send messages to users as the Flow Bot - https://365community.online/microsoft-teams-flow-actions-post-a-message-as-the-flow-bot-to-a-user-yo...
Thank you very much for the fast response, I am pretty sure you have a flow that mention you every time someone post here, that how fast you were.
But here is the thing, I have 2 bots,
First bot is set for a specific updates:
Circulares for example.
The 2nd bot is set as HR:
To send HR announcements.
I don't want flow to send an update as flow, nor as the user which will send all updates as flow.
I want the HR bot to send HR announcement as HR bot, if that make sense.
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