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Frequent Visitor

Is it possible to make the bot talk first?

I just don't want to force the user to say anything. Can the bot automatically say the greeting topic on start?

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PVA
PVA

Re: Is it possible to make the bot talk first?

Making PVA start a conversation with a user proactively has been submitted as an idea on the Idea forum:

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/idb-p/PowerAppsIdeas/label-name/power%20virtual...

 

Can you please upvote it on the Ideas forum as well?

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Make-bot-start-the-conversation/idi-p/404752

BotStartsConversation.JPG

 

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PVA
PVA

Re: Is it possible to make the bot talk first?

Making PVA start a conversation with a user proactively has been submitted as an idea on the Idea forum:

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/idb-p/PowerAppsIdeas/label-name/power%20virtual...

 

Can you please upvote it on the Ideas forum as well?

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Make-bot-start-the-conversation/idi-p/404752

BotStartsConversation.JPG

 

View solution in original post

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PVA
PVA

Re: Is it possible to make the bot talk first?

Currently the auto-triggered welcome message is not enabled for web canvas (It is enabled in Teams and Facebook Channel). To be able to trigger the welcome message in web canvas, a hidden event activity need to be sent to the bot by the canvas.  The activity type="event" and name="startConversation".

 

There are some sample code on  how to implement in canvas:

https://github.com/microsoft/PowerVirtualAgentsSamples/blob/master/BuildYourOwnCanvasSamples/1.start...

 

 

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