cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
sahithya
New Member

Is it possible to reconnect the user to a conversation with a Power Virtual Agent and retain the context and previous chat history using any rest api?

Hi 

Using Power Virtual Agents, is possible to reconnect the user to a conversation, retaining both the context and previous chat history?

For example,

  • If the user leaves in the middle of the flow and comes back later through a different channel .How can we retrieve the previous conversation from where he is left in power virtual agent.
0 REPLIES 0

Helpful resources

Announcements
Microsoft 365 Conference – December 6-8, 2022

Microsoft 365 Conference – December 6-8, 2022

Join us in Las Vegas to experience community, incredible learning opportunities, and connections that will help grow skills, know-how, and more.

Top Solution Authors
Users online (4,791)