Showing results for 
Search instead for 
Did you mean: 
New Member

Is there a way to summarize the responses back to the user at the end of the chat?

My chatbot is basically users in my office "filling out a form" by answering questions. Is there a way to summarize all of the questions and responses back to them at the end of the chat and/or emailing them their responses? And is there a way to put all of their responses into an Excel sheet (the download of the chat is not helpful for this in its current format)? 

Super User
Super User

Hi @MCBates88 ,


Today, you can summarize the questions/answers manually using the Message action within PVA showing all global variables that you showed for your users or send those variables as parameters (inputs) to Power Automate workflow and send this summary to a user email, save in an Excel spreadsheet or something like that.


If you want to do it easy within PVA, vote in my idea: Receive whole Conversation by email - Power Platform Community (

Did I answer your question? Mark my post as a solution!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

Helpful resources

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

PVA_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

PowerPlatform 768x460.png

Microsoft Learn

Check out our new Discover Your Career Path blog post series and get all the details.

Users online (1,576)