Know where the bot is used

[aMesquita]

Hello,

Is it possible to verify in a conversation if the customer accessed from a custom page or Microsoft Teams?

Regards

[renatoromao]

HI @aMesquita ,

Today, the unique way is to use External Variables inside your custom page, you can use following this documentation: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot#set-a-bot-variables-va...

Will work on Teams only if you add your bot as a tab like a Website. If you can validate if your variable is blank (Teams way) or has a “Custom” value (Custom Page way)