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Frequent Visitor

Know where the bot is used

Hello,

Is it possible to verify in a conversation if the customer accessed from a custom page or Microsoft Teams?

Regards

1 REPLY 1
Super User
Super User

HI @aMesquita ,

 

Today, the unique way is to use External Variables inside your custom page, you can use following this documentation: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot#set-a-bot-variables-va...

 

Will work on Teams only if you add your bot as a tab like a Website. If you can validate if your variable is blank (Teams way) or has a “Custom” value (Custom Page way)


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Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

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