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Frequent Visitor

Know where the bot is used


Is it possible to verify in a conversation if the customer accessed from a custom page or Microsoft Teams?


Super User
Super User

HI @aMesquita ,


Today, the unique way is to use External Variables inside your custom page, you can use following this documentation:


Will work on Teams only if you add your bot as a tab like a Website. If you can validate if your variable is blank (Teams way) or has a “Custom” value (Custom Page way)

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Renato Romão,

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