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MarkPP
Helper II
Helper II

Licensing PVA

Hi,

 

I am just trying to get clarity around licensing. The documentation for Power Virtual Agents states

 

  • A license for each user, also known as a "per user license."
  • A license for your organization, also known as a "tenant license."

 

I can see you can purchase a tenant license for £754 for 2000 sessions. The bit i am trying to understand is the per user license. Is this the Power Apps per user license? And if not does anyone know the cost of this per user license? I am also assuming from the documentation that only creators of the bot need this per user license?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @MarkPP ,

 

The user license is free. It is used so that the administrator has control over who can access Power Virtual Agents. 

But you need to pay the administrator (tenant) license.

See the documentation for more info: https://docs.microsoft.com/en-us/power-virtual-agents/requirements-licensing

 

And the Power Apps license is different, is another product.

 

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Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

View solution in original post

2 REPLIES 2
renatoromao
Super User
Super User

Hi @MarkPP ,

 

The user license is free. It is used so that the administrator has control over who can access Power Virtual Agents. 

But you need to pay the administrator (tenant) license.

See the documentation for more info: https://docs.microsoft.com/en-us/power-virtual-agents/requirements-licensing

 

And the Power Apps license is different, is another product.

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

View solution in original post

HI @MarkPP

 

As Renato mentions, the user license is free. One additional thing to note is that you first need to start the trial or purchase the Base license in order to get the user license as it is configured as an add-on. 

 

Michael 

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